Twila Bertrand

    Twila Bertrand

    My Client Testimonials

    Twila has been the best help! I strongly recommend her to anyone. ~ Adam Carter Lufkin, Texas
    Twilla Bertrand was so kind and understanding. She was very careful to consider all of our wants and needs. She was even willing to work with us after hours and on weekends in order to meet our needs. I would recommend Twilla Bertrand to anyone. I don¿t think I have ever worked with a more capable agent. She went above and beyond to accommodate us. I can¿t speak highly enough of her. Twilla was one in a million. I would give Twilla Bertrand an A+. She was top notch. ~ Debbie Bonnette, Milam Tx
    Twila Bertrand, is an amazing agent. We were first time home buyers and she helped us throughout every step of the process. Answered any and all questions we had and worked with our VA loan. She is an excellent agent and we recommend her! ~ Wioleta Gurnack, Huntington
    Best Deals for I have ever dealt with , she was always keeping me informed on everything going on. ~ Paula Allen Central
    Twila is amazing! I am thankful that my mortgage company found her to handle my home buying. She is probably one of the nicest easy going people I have ever met in my entire life. I absolutely never write reviews but she deserves it with how great she is. ~ Damien Huntington, Tx
    Twila was very knowledgeable and really listened to what her client was looking for. She then did her absolute best to meet all requests. ~ Heather McLain, Lufkin
    Twila Bertrand made the home sale experience a pleasure. ~ K. Murphy, Etoile
    Twila gave us such personal and always prompt assistance and guided us thru anything we were unaware of in the whole process. It was a great pleasure working with her ~ Tanya Smith, Huntington TX
    Twila was very easy to work with, and she responded very quickly any time we needed information. We really enjoyed our experience buying real estate with her. Her recommendations were very helpful. We would definitely work with her again! ~ Tamara Burns, Bastrop, TX
    Twila was interviewed with three other agents and she came across as being ambitious, enjoys her work, involved in community programs and church events, and more importantly her positive attitude. Everyone has their likes and dislike when buying a house she didnt go thru the house trying to have you make things the way she might like them because she understands everyone has different taste. The important thing is the house is fundamently in good condition. Colors are easy to change and flooring if needed. ~ David Veltman
    Twila Bertrand came highly recommended from family and friends. Twila was great to work with, she was quick to respond to my texts or calls and always answered my questions or concerns in a professional and knowledgeable manner. ~ Tatia Scogin, Lufkin Tx.
    Twila Bertrand was amazing. She walked me through and held my hand, calmed my nerves throughout a very difficult sale. Every wall we hit, she found a way around. Professional, knowledgeable and a winning personality. I totally recommend Twila. ~ Sue McKee
    We would recommend Twila 10000%. If we ever buying or selling homes, we would choose her any time. Twila was very professional and knowledgeable about real estate. She was also very patient and answered many of our questions. We had plenty because we are not familiar with selling homes, and needed a lot of repetition and clarification. She would also respond around the clock and agree to come to our place to have discussions because it is easier for my family to do in-person conversation than on phone or texting. Thank you Twila for all your help. We can't asked for a better agent. It's too bad we can't bring you with us. We would love to have you as an agent anywhere we go. We truly appreciate how much hard work you put into this. Blessings! ~ J in East Texas
    We were very pleased with the whole experience, Twila Bertrand was very helpful in explaining everything to us & answering all our questions. Everything went very smooth & quick, took a lot off of our shoulders by having someone handle everything for us. She was very professional, made the buying experience so much easier. We would definitely use her again. ~ Ricky White Lufkin, Tx
    I was very satisfied with Twila Bertrand. I chose her because I believed her to be honest and trust worthy. She was exactly that, and then some by going above and beyond for me in the sale of my house. ~ Patricia Clark Lufkin
    Twila is professional and easy to work with. She is very knowledgeable about the housing market. The whole process of selling my house from start to finish went smoothly. I highly recommend Twila Bertrand and Century 21 Cota Realty. ~ Tatia Scogin, Lufkin
    Perfect. Couldnt have been better. Twila is the best. Not like shes great and does a great job, no she is straight up the best out there. Shes a professional that is down to earth and works her butt off for her clients. As far as Im concerned there is no reason to use anyone else. Shell always have my business. I could go on for ages. She rules. Shes the best there is. Super duper happy ~ Ross Williams Lufkin TX
    Twila is one of the best realtors on the planet. She knows the ins and outs of every transaction and make the whole thing a breeze. Her performance is on another level. Never had a realtor so dedicated to making sure we were satisfied. Every problem was handled, every issue addressed, every expectation exceeded. Just a joy to to do business with all around. ~ Ross Williams, Lufkin
    Twila was just so honest. She never ones tried to sell us a home. She was not pushy. That is something both my husband and I really liked about her, she let us decide if we liked one or not. She made us knowledgeable of every single home that we went out and looked at. And she was always on top of everything. Being my husband and my first home I am really glad Twila was put in our path to help us with our first time home buying experience. She definitely knew everything about a home and had an answer for every question we had. I will definitely be recommending her to every one I know that will be looking to buy a home! Twila knows everything about everything. From the money side to the house flaws. She will not lie to you In order for you to buy a home. With my husband and I being in a tight budget we wanted to know all the numbers up front and she was able to provide all that right then and there while we were talking. She is extremely patient at explaining everything to us. Especially because Im sure that we asked the same questions like 10 times. She handled everything from the negotiation to the deposit. She was always available to talk if I had a question. If she didnt answer right then and there she would call me back a few minutes later or text me letting me know she will call me as soon as she got the chance. This experience was not stressful just because we had Twila by our side. My husband and I were talking about a few weeks ago about when we are old and have extended our family and this home gets to small to live in and start getting ready to look for another home, we are hoping Twila has not retired yet because we truly would love her to work with us again! ~ M-Lufkin
    Twila was instrumental in the sale of my house. Without her my home sale wouldnt have happened as soon. ~ Jimbo, San Augustine
    Thank you ~ Adrien Lamb Houston
    Our experience with Twila Bertrand was a stress free and professional journey on the sale of my fathers estate. Anytime we called or sent a text if she was not able to answer immediately she would in a timely manner get back with us which was important to me. Not one time did i think things were going to slow. I would highly recommend giving Twila Bertrand a call who i know once you meet her you will see a very professional and family oriented person who works hard meeting your needs. I will if needed use her again. Thank you Century 21 Cota Realty Twila Bertrand ~ Jack Munn Lufkin Tx.
    Twila was the best ~ Brenda Netherton
    I had good experience with Twila Bertrand while she was trying to sell my house. It looks like she is very professional on what she does. If I had some questions or comments, she always answered me it didnt matter that she was out of work. Great job! ~ Alfonso Acevedo Lufkin Tx
    Ms. Twila Bertrand was working with my co-worker through Veterans United and by listening to their interactions, I knew I wanted to have her as my agent. She was so patient with me since I am one of those people who ask many, many questions. She is a wonderful realtor so Century 21 needs to make sure you keep her for as long as possible! Ms. Twila Bertrand answered all questions we had and continued to look for the perfect property for us after we had to back out of another offer. She found just the right house and met us there several times to go over the property. She is respectful, helpful, and a delight to deal with. We love this house. When we first moved to Lufkin after getting out of the Navy, our realtor was Billy McClendon who was another wonderful Century 21 agent. Century 21 really trains their realtors to take care of customers and I appreciate that. ~ Teresa Maryska, Pollok, Texas
    Since I am in the community and know many realtors I had asked my lender Veterans United to send my a real estate agent name of who they have used in the past, as well as who excelled in assistance veterans in the home buying experience. Twila Bertrand was truly amazing. She was knowledgeable about every aspect. She was patient and understanding with me through my anxiety days. She didn't push me into anything that I didn't want to do. She kept me informed every step of the way. She communicated with me promptly through phone calls, emails and text messaging. Through all of this she was very professional, polite, friendly and respectful of my needs and the seller's needs. I highly recommend her as anyone's real estate agent. I especially recommend her to my veteran community first and foremost. My purchase was amazing. From looking at the house, to putting in an offer, to acceptance, to home inspection everything was done in a fast timely manner in which I was able to close a full week early on my VA Home Loan. ~ Michele Scuito Lufkin, TX
    Again, i am a developer who will be purchasing several properties a year so i need someone that is there when i need them and Twila has been that person. ~ Daniel C Elliott
    Twila guided us through the buying process for the second time. She was equally as amazing as the first. She was quick and very responsive to every message. We could not be more happy with the fantastic job she did. We are now living in our dream home thanks to her! ~ Clarissa Hardy, Lufkin
    This is our second time working with Twila. We knew she would be a great choice for selling our home. She was very knowledgeable and helpful! ~ Clarissa Hardy, Lufkin
    Twila went out of her way to make everything easy for us. We was working with her mainly from California. We really appreciated everything she did for us. ~ Alana Baca, San Jacinto, California
    Thanks very much Twila Bertrand for your motivation, professionalism and promptness in the selling of my home. It was a pleasure working with you! ~ Fonda Sullivan Cooper
    She was assigned to me by Veterans United. I was told she has been used by them before. I told the loan manager I knew nothing about buying or selling a house and was assured she was very capable. They were right. Without Twila I do not think the deal would have gone through. As stated before without her help I would not own a house today. Twila and Rachel Gruber made this deal happen. There were a couple of snags and they worked everything out so the closing happened as scheduled. I only worked with Twila and I have to judge Century 21 Cota Realty through her work and it was outstanding. ~ James Maxey Lufkin, Texas
    I was really pleased with the knowledge and expertise that Twila Bertrand exhibited in selling this property. Excellent job!!! THANK YOU TWILA !!! ~ Gary Ogburn Lufkin
    Twila is a true professional. She made us feel like we were her only clients and she quickly responded to us when we had questions. She made a potentially unpleasant experience easy. I will recommend her to all of my family and friends. ~ Chris Banks, Nacogdoches Texas
    we've purchased 7 houses in different cities and believe Twila is the best agent we have dealt with, she was very good in all aspect of our transaction ~ Marybeth lufkin tx
    We worked with Twila when we were looking for a home in Texas. Twila listened to what we were interested in, seemed to know exactly what we wanted. One day she showed us 3 homes & the one she thought would work the best for us, did. She seems to have a real instinct for her job. Would recommend her to anyone looking to buy or sell. ~ Christine Hanfelt Dubuque, Iowa
    Twila took the time to listen to our needs and went above and beyond to have them met. She was always able to reach, easy to talk to, and made you feel like family. She made you feel as if you are the most important thing at that moment and that you were her only client. She answered the hundreds of questions I asked honestly and in ways that I could understand. She was genuinely happy when we found our dream home and was with us every step of the way including taking pics after closing. Twila is MY agent and if our home dreams ever change I know that Twila will help us make those dreams a reality, as wells ~ Lauria Greenwood - Lufkin, TX
    I would highly recommend Twila Bertrand as an agent to any of my family and friends. She made the whole process painless. She was incredibly responsive to any questions and concerns and always got back to me in a timely matter. Definitely a go-getter and very knowledgeable throughout the entire process. ~ Jerry - Lufkin
    Twila is an excellent realtor and a very special lady. Couldn't have asked for a better person to handle our purchase. ~ Sandi Bigelow. Nacogdoches TX
    Twila Bertrand, From my family to you (Thank YOU) for making the purchase of our home a simple process. I would like to personally thank you for turning this house into our home a place for my kids to grow and love. For answering all of our questions and call outs with a smile. Thank you, Joey Scott ~ Joey Scott Huntington / Etoil
    Excellent service understands listens and goes out of her way to make sure you're getting what you want no complaints at all best realtor person I could have had ~ Kris Wagoner...California
    Twila Bertrand was most accommodating, efficient, professional and most of all, she understood my situation entirely. She was always instantly available when I had questions or was uncertain about how to proceed at any stage of the transaction. She helped me understand and kept me informed of everything that was going on throughout the entire procedure. She was on "top of the game." Twila was out for a few weeks for the delivery of her son. She had a couple of other agents fill in for her during this time and they were absolutely fabulous! The entire staff of Century 21 with whom I dealt, from the receptionist to the broker, were delightfully friendly, helpful, and totally professional. I never submitted a request or asked a question that was not instantly taken care of....and I had a lot of questions and requests! ~ Joanne Randolph Lufkin, Texas
    We were very appreciative of Twila meeting us on short notice on a Saturday to evaluate the property and provide us with a potential sale price. We had two offers within two days of her putting it on the market. Overall good experience. Thankful for her promptness getting it advertised and under contract in record time. ~ Lacy LaForce, Lufkin TX
    Jodie Millard with Realty Services Team in Medford, Oregon, who is also my step mother, chose Twila Bertrand by researching and comparing her with other agents in the area. She was impressed with her record. Twila was so patient as we looked at houses in different areas, and she anticipated our needs so many times and was spot on. Twila went above and beyond expectations in every aspect, she explained everything so that we understand completely the process of choosing and purchasing our new home. Twila was amazing and knew exactly what our needs were and met each one. I would highly recommend Twila. ~ Connie Ciatti Huntington
    Twila was always available when I had questions. She throughly explained everything to me when something wasnt quite clear. I will always appreciate all she did for me in the sale of my house! ~ Sally. Arizona
    Twila is the most dedicated Realtor I have ever worked with and I have been purchasing properties since 1995. She will treat you like family, looking out for your best interest. She is very patient as my husband can ask a million questions, but she was able to answer them all and put his mind at ease that she was our agent and looking out for our best interest and truly wanted us to find a home we would be completely satisfied with. ~ Gail Denning Lufkin Texas
    Twila and Becky, and the whole team as Century 21 Cota Realty were outstanding! They went above and beyond while helping us in the purchase of our new home. So greatful for all of their help. Twila Bertrand worked so hard for us, and could not have been kinder through the whole process! Her knowledge and expertise were invaluable in obtaining a great deal on a great home! We could not be happier. ~ Norman & Dana T
    i could not believe how fast and easy it was to sell our house and firmly believe it was because of Twila. She is a hard worker who knows the area, the people, and her job. Would strongly recommend using her to anyone. ~ Megan Cole, Lufkin
    Twila Bertrand was extremely quick in getting me in to see a property. I was pleased with the opportunity to buy from her! ~ Nick, Koru Properties, Lufkin
    Twila is very professional, helpful, considerate, thorough, and knowledgeable. I would recommend her for any realty needs in the Lufkin and ~ Matthew Giffrow --- Friendswood, TX
    This was a good sales experience didn"t take long to sell Twila was on top of everything she let me know what was happening at all times. I have sold other property in the past and this was the best experience yet. ~ james pillows Lufkin,texas
    Twila Bertrand was a joy to work with! Her knowledge, friendly personality and kindness made my home buying experience very pleasant. Century 21 is very lucky to have her on their team! ~ Tonja Gladden, Huntington
    Twila has went above and beyond for my family, 2 years of searching for our perfect home she was with us every step. Very knowledgeable and for us as first time buyers we had so many questions and she explained everything so we could understand it. We love Twila and would definitely recommend her to anybody looking to buy a house! ~ Larry Carriker Colmesneil tx
    Twila was referred by a relative that has used her before. She is a jewel for a sales person and is very professional in her job. You need to make sure to keep her in you company. Just a note, Everone at your office was very professional that I dealed with. Thanks Don Walsh ~ Don Walsh Lufkin Tx
    Twila answered every question promptly and was very helpful in all aspects of this purchase of my first home. ~ BFree Lufkin
    Twila Bertrand was very accessible and helpful with our questions. She is very personable and caring. She was a joy to work with. ~ Rodney Godsy, Brookeland
    Twila is absolutely amazing. She seriously goes above and beyond for you! We recently bought our first home and we couldn't be happier with the professionalism and kindness she showed us. ~ Clarissa Hardy, Lufkin
    Twila was absolutely amazing! We had a long hiccup with previous buyers that stopped the house from closing as soon as it should have, but she never gave up on us and made this long distance sale completely doable. I couldn't be more grateful! ~ Taehlor Johnson
    We had some problems that were mine and both her and the owners were great and greatly appreciate ~ Herbert Mc Donald Lufkin, Texas
    We trusted Twila from the start, she was very knowledgeable and kept in contact through the entire process, we are very pleased and very grateful to have had her help us with our first home buying experience. ~ Y.Munoz, Diboll
    Excellent service and professionalism by Twila. Twila was sincere and helpful from beginning to end. Just the type of person you need when looking for your first property. She was flexible with timings and availability when requested. One of the things that stands out was the fact that she had actually been to this REMOTE location. Remember this is a place for hunting very impressive. Would definitely recommend Twila. Thank you. Tito O. Zabala ~ Tito Octavio Zabala Houston, TX
    When we first met twila, we liked her right away. She made you feel like best friends, and was willing to do anything for you. She the best agent we've ever had ~ Mark and Helen Mari McLain Little Fall Mn (previously Lufkin tx)
    Twila was a top notch realtor. Was very professional and friendly at all times. Answered every question we had to ask her even in the stressful times. I would definitely recommend her to anyone and every one who wants to buy a home and wants an honest realtor. ~ Logan Fugate Hudson, TX
    I like Twila fast approach to sell the house, the price she suggested was what I was expecting. We talked for the fist time on a Wednesday, she took pictures Thursday and Friday she posted it in different online sites (like zillow, har, etc.), By Monday I have 3 showings and by Tuesday I have more showings and several offers. In less than a week I had a contract and sold the house. These days people buy online and its is really important to place online pictures and information fast, if you are selling you need a realtor who do this; also when I made a comment about how I believed God was going to help me to sell my house fast she said she always prays for all the houses she is working with, and I felt confident she was going to do it. and she did. She sold my house in a week. I will recommend Twila to anyone selling a house. ~ Illari Morales, Kingwood TX
    Twila was very helpful and kind. We will for sure be doing business with her again in the future . ~ Jason Riley Huntington TX
    We were looking for a seasoned agent and stumbled across Twila. I knew upfront when she answered our screening questions she would be great. As someone that has had great and bad agents....this one is excellent! ~ The Bishops
    She worked for seven long months to find the needle in the haystack we were looking for. Could have washed her hands of us sooner, but she stuck to it. Got us into a house that pleased the girl and the guy was happy with also. Both of us got what we were both looking for. I think it took a bit for Ms. Bertrand to figure out what we were looking for. I know that is the buyers fault. She had to wade through our unsure descriptions, imprecise requests.She waded through all of that and found what we were looking for. Would you say, "Miracle Worker"? The case can be made for it. In short, if you want: 1. Someone who will listen to all of your requests, 2. Hunt tirelessly for you, 3. Keep you in the loop of all that is occurring, 4. Constantly searching to find the most current listing to fill your needs, 5. Negotiate a good price for you, 6. Put a thousand miles on her car to find your house. You will not go wrong with Twila Bertrand. Should you desire less, seek someone else. ~ Joe Martin Lufkin, Texas
    Twila did an excellent job in all aspects. She was very resourceful in getting the house ready for showing and went above and beyond throughout the closing process. I felt very confident in her abilities and appreciative of all she did throughout the whole process. ~ Doris Lufkin, Tx
    We were very pleased with Twila how she stayed in contact with us after we had giving up with wanting to purchase a home. Twila has been excellent working with us in trying to purchase a home. We love how she followed up and answered any questions we had. I know that I am very difficult to work with but Twila never got upset with me she always stayed positive. We were just amazed at her services and will never forget her and will recommend her to family and friends. ~ Charris Evans, Lufkin, Texas
    Twila did an excellent job and I would use her services again ~ Eric, Onalaska
    Thank you again Twila for all the help during my time finding a house aand dealing a lot with my friends also ~ Michael Davis
    Twila was exactly what we needed! ~ Daniel C Elliott
    Twila is personal and personable, professional and warm, goes above all the time to guide you, support your concerns and provide information on a complicated process in an understandable way. She make you feel like you are an extension of her family and she is there to take care of you. Outstanding person as well as an outstanding person. ~ J Michael Mize Austin, TX
    Twila is always a friendly smiling face and always willing to work with me even when the times got tough. She never gave up. If she didn't know the answer to my question she had it answered usually within a few short minutes. She walked me thru the whole home buying process. She told me step by step what I needed to do if I had to do it. She did a large portion of the work for me. I would highly recommend her to anyone. ~ Shawnia from Lufkin, Texas
    I was a first time buyer it was a long process but Twila was very patient with me. I was scared alot of things needed to be explained to me i had alot of questions no matter time of day she answered. she held my hand til the day i received my keys. Twila my family and I are very thankful for you. ~ Demetrius A. Lyons
    Twila was the soul of patience and was wonderful to respond to my anxiety attacks! She was kind, lively and very understanding as well as totally professional Twila is wonderful. I hope I can count her as a friend. The owner of the house we purchased was difficult to say the least, but Twila was so polite and professional! ~ Connie Hunt, Lufkin, TX
    Twila Bertrand was a joy to work with. Since we were "out of town buyers" it would have been almost impossible to get the deal closed without her knowledge of the land and moblie home practices and taxes in Trinity County in general, how to get the property and mobile financed, and all of the details we needed for closing. This all helped to make our closing a smooth process. She was a wonderful negotiator when needed one since she was representing both parties. She is truly a patient woman with a big heart for all people. I feel like God put her in our lives to help make this buying process a little easier. Twila seems to be very knowledgable and comfortable in any area of East Texas. ~ Gloria Osborne, Kingwood, Texas
    She did good job all around ~ Carlos Martinez
    Twila was very patient with us. She never made us feel rushed or pressured to make a decision about our first home. She definitely walked us through the process as we were first time home buyers and we felt confident of her knowledge. Twila made us feel more confident about our decision to purchase a home. She was able to recommend us with the right loan officer. When it came to negotiating, she listened to us and helped us get a better price on our first home. When we were about to give up at some point and things didn't work out with one loan office, she gave us hope. She always found a way to help us. Our experience with Century 21 was a smooth one. We felt that by the most part, things went smoothly in the midst of the craziness of purchasing a home. I always felt that Twila was on our side. We felt that we could trust her to know what we were looking for in a home. She was always polite, kind, respectful, but above all professional. ~ Maria Caldera, Lufkin,TX
    Twila is a great agent. She knows the in's and out's of the selling process. I could not have managed the sell of my home without her help. Twila is a great asset to anyone needing a real estate agent. ~ Jackie Blanton, Lufkin Texas
    Twila was a excellent realtor both times we used her! She is very knowledgeable and trustworthy and always on top of things when you need her! She made both transactions very smooth and would definitely recommend her if you are wanting a good, honest, and hard working person to sale your house or if your buying a house!! ~ Cory & Alisha Murray Huntington TX
    Twila went above and beyond in handling this sale, I purchased a HUD foreclosure on a FHA loan, the HUD management company was very difficult to deal with and the mortgage company had Ludicrous demands, between the two I wanted to walk away from the purchase. Twila held it together and helped make things happen. Twila was extremely knowledgeable and was able to put together as good or better a comparison review than the appraisal company. I would recommend and intend to use Twila again as buyer or seller agent. ~ A. Jones Huntington TX
    Twila Bertrand sold my house in record time. Way faster than market conditions dictated. ~ J. Martin - Washington State


      My Experience

      • Licensed Realtor since December 2012
      • Masters Ruby Award 2015, 2016, 2017, 2018
      • Century 21 Overall Top Producers Club 2015, 2016, 2017, 2018
      • Top Producer in Number of Units Sold in 2015, 2017
      • Highest Percentage of Listing Sold in 2015, 2017
      • Quality Service Pinnacle Producer 2014, 2015, 2016, 2018
      • Quality Service Award Winner 2013, 2014, 2015, 2016, 2018
      • Spirit Award 2013

      My Credentials and Memberships

      • Graduate, Realtor Institute Certification (GRI)
      • Military Relocation Professional Certification (MRP)
      • National Association of Realtors
      • Texas Association of Realtors
      • Lufkin Association of Realtors
      • Texas Real Estate Political Action Committee Member (TREPAC)
      • Professional Standards Committee Member
      • Texas Affordable Home Specialist (TAHS)

      My Community Involvement

      • East Texas Food Bank Volunteer through Huntington Food Pantry
      • KSWP/KAVX 90.9 a Voice to Christ Radio Volunteer and Supporter
      • Active member of Huntington First Baptist Church
      • Angelina County Relay for Life Team Captain
      • Proud supporter of Easter Seals through Century 21
      • Proud supporter of Angelina County Toys for Tots Program
      • LAR Advocacy Committee Chair 2018

      Professional Designations

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