With over 40 houses viewed and 5+ months of searching, we began losing hope of finding our home and settling our family in this sellers market. UNTIL, our Mortgage Consultant referred us to Mike with exceptional reviews and man, did Mike deliver! Mike was an expert and professional in every way and we could not have asked for a better agent.
Mike understood exactly what we were looking for, our timeline, and our needs. He was extremely knowledgeable and was more than happy to also educate us as first time homebuyers as we progressed. Mike's skills, assertiveness and confidence landed us our home in our dream location- we could not be happier! Throughout the escrow process, and while hunting for houses as well, Mike was extremely communicative. He addressed every step of the escrow process and quickly gave us any and all feedback that was detrimental to our process. He was always virtually and physically present for all matters and really nailed it when it came down to negotiations. We ended up closing in a better position then we anticipated and it was all because of Mike's tenacity! His attention to detail is unmatched and he always wanted us to 100% understand what was going on and laid out everything perfectly for us. He was always accessible and was more than happy to answer any and all questions we had and in a timely manner. We felt extremely secure with him because he always made it a point to check in on us, how we were feeling and our understanding of whatever process we were going through.
Mike changed our lives in a matter of a few months and kept his word in helping us find our perfect home IN A SELLERS MARKET. We highly recommend anyone and everyone to work with Mike and we will continue to do so moving forward. No other agent will spearhead your team and have your back quite like Mike will! ~ Daniel & Ambar, Whittier, CA
My wife and I have lived in our home and raised our children for 25 years and to be perfectly honest it was a little hard on us to sell... With that being said along came mike cruise and made the whole process easy for us he comforted us and helped us along the way paying attention to every detail, he explained every piece of paperwork that came our way and negotiated everything for our best interest, we are sad that this whole process is over and we don't talk to Mike everyday like we did, because this guy becomes part of your family thank you for all you have done for us. "Picture Mike" ~ Thomas and Pauline veloz
Mike makes the process
As easy as possible. He is very knowledgeable and
Trustworthy and makes the process smooth so you
Feel at ease every step of the way. I would definitely
Recommend him for purchasing or selling your home and you
Will not regret it. ~ Tyler Veloz, Whittier
He thoroughly explained every step and went out of his way to ensure we understood each document we had to sign.
Mike was highly recommended by relatives and he performed to expectations. He delivered on all his promises and we met all goals and deadlines ahead of schedule. I would definitely continue the referral. ~ Christopher cisneros Santa Fe Springs
Mike was a competent realtor of a neighbors property. Knowledgeable of area.
Mike went above and beyond to help us sell this property.
Mike Cruz and his entire team were a dream to work with . Well be repeat customers because of the professionalism and curtesy we were shown by your entire staff.
Extremely satisfied and greatful for the competence of your staff.
Mike Cruz did more than we expected with the upmost professionalism . ~ Frances King, High Desert
Mike is a great agent that went above and beyond on this project to make it happen. Spent tremendous amount of time out of his scope of the work to present the property in the best form possible to bring in the potential buyers. Also he is very trustworthy to work with as an investor. Hes very protective of his client to make sure we have the max financial return to move into the next project. He is more like a partner than a broker which is a great asset. Hes very polite, patient and always available and responsive immediately which is very valuable to keep moving forward. ~ Ellie G
since i met Mike in 2008 and I bought my 1st home mike has helped me through some of those times when I just wanted to give up but mike help me though those times and has carry me though the next 7 homes I have a great deal of trust in mike and a good relationship and trust ~ David Acosta 701 via linda dr hemet ca 92545
Century 21 Excellent stands up to its name. Michael Cruz is a very knowledgeable real estate agent. whenever I had questions he was able to answer them and he is on top of everything that was needed to sell my home. he took the pictures to put into the MLS and he need a thoroughly research on the buyers and he also knew how to market my home. I will definitely use Mike again and refer him to other clients, which we have already referred him another client he is currently using. ~ John B. Lira Victorville CA.
Overall Satisfaction great ~ David Acosta Hemet ca.
We were so fortunate to have had Mike Cruz referred to us by good friend. It was very important for us when making such large decision we wanted to work with someone that we could trust. Mike Cruz was on our side working to make our house purchase as simple as possible, keeping us updated answering all my calls no matter what time of day or night it was.
His professionalism honesty knowledge and work ethic are much respected and appreciated. It never once felt like he was just trying to sell us the house. As our realtor Mike help us find the right house in the right neighborhood for the right price.
We definitely consider Mike Cruz a friend now, and we would highly recommend him to anyone that is searching for new home. Thank you again Mike Cruz for being such pleasure to work with. ~ Raymond Aguilar Moreno Valley California
Mike took the time to explain the entire process to me. He was always patient and polite and he went over and beyond for me. I would recommend him highly to anyone selling their house. I feel very fortunate to have worked with him.
Mike was on my side from the get go. He did a very good job explaining the escrow process and updated me all the time from start to finish. I felt safe knowing Mike was overseeing the sale.
At all times Mike was professional and courteous. He took a lot of time with me and made me feel like he really heard and understood my situation. Hes the kind of person that I would consider more than just someone working for me but a friend.
I have already told all my friends if they are considering selling their homes that they should contact Mike if they want great results. ~ Marion Ryther, Rowland Heights California
Excellence,fairness,humanity,understanding,respect,responsability,honesty. ~ Mayra Nieto
Mike Cruz is an excellent professional and human being.He is not only you agent but he goes beyond with personal needs related the sale and the purchase.So pleased with his services and dedication. ~ Mayra Nieto(Downey CA)
Mike Cruz helped us sell our family home and our commercial property. He has outstanding customer service and helped us every step of the way. He takes care of the little things and big things. He helped us with the city ininspection and also helped us with our renters. He is a consummate professional and also an extremely nice guy. We would not hesitate to recommend Mike Cruz to any of our friends and family. ~ Ann Bond Hacienda Heights
Excellent knowledge in his profession
Approachable ~ David Acosta Sr
Mike Cruz made our deal happen! He is not selfish and represented both the sellers and us the buyers at the lowest % possible in order to make the deal work! He also took care of some issues the sellers didn't want to cover! I will use him again and will recommend him to all my family and friends! Even after close of escrow he still communicates with me and is making sure his painter guy is doing a good job. Mike was so nice he paid to have my son's bedroom and our living room painted as a gift to us! We are truly Blessed to have met Mike at the open house and for him to have accepted to represent us after having a bad experience with a previous agent we were working with. Mike Cruz really does care about his clients you will not regret working with him! ~ Maria Gutierrez, La Puente, CA
Mike, thank you for you caring and making my Mother comfortable during the sale of our house. Your professionalism and true caring of people was reflected in your work, God bless and may you have much success in your real estate career. ~ Alex Fuentes
Professional ~ David Acosta Los angeles
Mike Cruz is an excellent and understanding agent. He was very helpful in the sale of my previous home and he knew what I wanted and helped me find my new home. Would definitely recommend Mike to anyone looking to sell or buy a home.
Mike is truly the utmost and trustworthy professional. He helped me to understand the whole process and answered any questions in the most and easiest way to understand. Mike was very accessible at any time I needed to talk or ask any questions I needed answered.
I really would recommend Mike to anyone looking to buy or sell a home. Mike is very personable and easy going and understands your needs.
Totally SATISFIED!! ~ Lisa Rodriguez, La Puente, CA
Mike Cruz, is an excellent agent. He was very helpful and understanding. Always there to answer any questions, returned phones calls within minutes whenever I called. Mike is very upfront, honest and trustworthy. Mike will be my agent again in the purchase of my new home.
I would highly recommend Mike Cruz to any family and friends in their future home buying or selling experiences. ~ Lisa Rodriguez
Mike Cruz from start to finish always made sure all details were taken care of on the sale of my property. He listened to what I wanted as end results and he achieved them, Century 21/Excellence made the right decision in hiring Mike Cruz. ~ Theresa Solis, La Puente
Mike was awesome.
He understood what I wanted and knew we were on a timeline. He put his heart into selling my home.
He worked really hard and had different strategies each time we got stuck on an issue.
He is a hard worker and will not take advantage of you. ~ Sinlen Tse, Azusa
Mike was wonderful, responsive and did an excellent job selling my home. ~ Ann Bond, Canyon Lake CA
This being my 4th transaction with Mike Cruz speaks volumes for how I feel about his services and the trust I have in him. Because of his service, skills, & knowlede, I have been successful in each transaction we have worked on together. I would highly recommend Mike Cruz to family & friends knowing he will provide the best service possible. It has been a pleasure working with Mike and I plan on working with him in the future ! ~ David Acosta , Adelanto
Mike was very helpful, knowledgeable and professional, he covered very important factors that would not had ranned threw my mind that helped in my decision making of this purchase, I think highly of him and would defenately recommend him to family, friends, real estate investors, and hopefully be able to do business with him in their near future. ~ Ruben Martinez, Van Nuys Ca.
I loved working with Mike Cruz. My husband and I were only available certain days and he would make himself available. He pays attention to detail and can tell a good area from a bad area. He is very friendly and communicated well with us and other agents. I would recommend Mike Cruz, he is great at what he does. I could never thank him enough for everything he did for us. ~ Marissa (pomona,ca)
Mike made sure all of the steps and requirements of the transaction were in our best interest. We felt he was more like a friend rather than our listing agent. This made for a very positive experience. Future customers working with Mike will have an agent that will go the extra mile to support their customer needs and requirements. ~ Michael Reible, San Gabriel, CA
We had an open house for our property. They were perspective buyers which was good. He was really helpful in figuring out the right sales price. ~ Helen T. Ontario, CA