Denise Gaines

    Denise Gaines

    For 16 years, I have been a Realtor, coming from a Customer Service Manager background with a Fortune 500 Corporation. As a Cartus certified agent, my clients vary, and I serve all New Castle & Kent Counties in Delaware. My mission is to create a successful long¬term relationship with my clients by providing industry leading knowledge, information and service to you. I believe that the...

    My Client Testimonials

    Denise Forman Gaines is professional, knowledgeable, always available, always returns your call, she always has an answer to your questions and if she doesn¿t she responds with them expediously! She¿s a pleasure to work with, always knew our home desires and always had a smile that reached above the mask and shown in her eyes. I¿ll treasure our house hunting experiences and the laughs! ~ Susan, Harrington DE
    Denise is very professional and knowledgeable which made the home buying experience easier!! ~ Tracey Jones, New Castle DE
    Denise was the experienced professional i needed to help me sell and buy my forever home!! ~ Tracey Jones, Delaware
    Denise was top notch through the whole process of finding a house. She scheduled a tour within a day sometimes hours as soon as we liked a house. We appreciated her knowledge of the market and the industry. We would recommend her to all. ~ Angelina Idler, Newcastle county
    We worked with Denise Gaines 8 years ago purchasing a rental property. When we decided to put our primary home for sale we immediately thought of her again. Denise gave great advice on putting the house in a good condition for sale. It was sold super fast. And she provided excellent service throughout the entire process. Would love to work with her again and we already asked her to help us with the next rental property. ~ Cathy Chen, Newark DE
    My experience with Denise was great from start to finish. She was responsive and extremely helpful. She was always quick to respond to inquiries and kept me updated on everything. She accessed resources for me and was always timely. It was truly a pleasure and I am very happy that I saved her postcard. Denise is very professional and personable. She demonstrated a business persona in a caring manner. You knew that she had your best interest in mind. ~ O. Henderson, New York
    Denise has been instrumental for me and my family to make my first home buying process very smooth. The covid19 struggle did not stop her from giving the best of her professionalism. From the contract to closure, the process lasted 30 days exactly, That is 2 weeks earlier than I could have hoped. Thank you for being a 5 stars agent Denise! I will always recommend you. ~ Aurelien Simbedbe, Bear
    Denise Gaines exceeded my expectations since she continued to help me for almost 9 months from first initial showings to closing this past January. she was very responsive, always answering my "thousand" questions (bless her), since relocating was very overwhelming to me; and even after the sale and closing of the house, has always continued to be an invaluable guide to the issues of the purchased home that appeared after the sale. I would highly recommend her; she was extremely knowledgeable about the local area and very experienced, since her instincts for negotiating in this marketplace were excellent and trustworthy; so different from the NY marketplace. Denise definitely goes the extra mile being extremely responsive and patient; her advice was extremely "on the mark" and her referral for home inspectors etc excellent; ~ Harriet Surdi 201 Tamara Circle, Newark, DE
    Being a first time home buyer, I was extremely nervous and even hesitant at times during my house search. Denise Gaines had the patience and fortitude to calm my nerves and help me find the right house for myself. Every time there was a new document to sign or a crucial step to complete, Denise would go over everything with me very thoroughly. ~ Charles Clark, Dover, DE
    Denise was the perfect realtor for selling my property. She always got back to me in a timely manner and answered any of my questions. She also went above and beyond when it came to selling my house. I would recommend her to my friends and family. Thanks Denise you are awesome ~ Dana S. Delaware
    Denise always answered calls or texts in a quick and timely manner. She was understanding of the time commitment to get my house ready for market. We worked together over 6 months preparing. Her advise was crucial in my decisions. Denise gave suggestions, and support every step of the way. My house sold on the first day. When I felt overwhelmed packing up a home I had lived in for 25 years and moving across country, Denise was there with support and encouragement. Could not have done this without her. ~ Tammy Morris, formerlly of Newark, DE- now Seattle, WA
    it was wonderful to work with Denise, she was patient, respectful & MOST of all knowledgeable of the types of communities that I inquired about. She found me the perfect spot!! ~ Dawn Barton 83 Cornflower Court Smyrna
    Denise knows this business inside and out. W couldn't have successfully sold the property without her guidance, consistent advice and unique skill set. She's the top! ~ G.P. Ramsey, Philadelphia
    Denise was wonderful to work with very friendly very personable and dependable. Thanks to Denise's experience we were able to sell our home in 2 days of being on market. ~ Bill Horton
    Her relocation experience was what me drew to Denise. Her patience with us was unmeasurable. She worked with us for about a year and a half. Denise is extremely professional, helpful and patient. We were selling a home in a different state, renting a home in Delaware and trying to buy in Delaware. She was able to work with our unique situation. It was quite pressing at times. She did so with such profressonialim and grace. Thank you Denise for your time and patience and for seeing us through to the end. Grateful Jay and Sherrie Watson ~ Jay and Sherrie Watson, Dover, De
    Denise was awesome! She worked hard late into the night to help me find my dream home very quickly. She was prompt, respectful, knowledgeable and friendly. She's a winner! I would highly recommend Denise Gaines to anyone looking to buy or sell a home in DE. ~ Francesca Corea, Smyrna DE
    We were referred to Denise by our Century 21 agent in North Jersey. She was an excellent fit for our personality and was spot on in assessing our needs. We would definitely seek her out should we need assistance/referrals in the future. ~ Diane & Didier White Middletown, Delaware
    Denise Gaines was a lovely and charming agent. She handled my sale with the utmost consideration and I would strongly recommend her to anyone looking to sell. She was very pleasant and knowledgable and gave appropriate suggestions for improving the property. As a result of her wide-range of skills, my property sold within 8 days. ~ Marjorie B., Delaware
    Denise Gaines was great to work with. It was because of her expertise that my house sold In one day She was very polite and cheerful when we spoke. During the preparation phase, Denise demonstrated patience and resourcefulness. I also appreciated her professionalism during the entire Process Great experience. I highly recommend century 21 and Denise Gaines ~ Margaret Miller
    Denise is professional, she listens, she gives genuine feedback, and you can tell this isn't her job, it's her passion. You always want someone like that working for you whether it is to buy or sell. I will recommend Denise time and time again. ~ Jeff Barnes - Bear
    Denise I said knows a lot about homes and what new home owners need and she helped prepare me and helped make buying my first home happen. She is amazing! ~ Chantell Gissendaner, Delaware
    She had excellent knowledge about the area in my range of interest and affordability. I moved from out of state, and Denise made herself available each time to work with me at my convenience. She was very professional and reliable throughout the purchase process. ~ Lynn Boulter, Newark, De.
    Denise was excellent from start to finish.She was understanding, very quick and always available. Everything was handled in a timely manner and the way we would expect from a senior agent. My wife and I felt that she truly went to bat for us. She is an absolute asset to your company. In the future, she will be the only realtor we deal with. We also intend to recommend her when the situation arises. I doubt the purchasing of a home could be "easy" but she made it as painless as possible and we very much appreciate her for it. ~ Daniel and Vanessa Thomas
    Thank you for everything ~ Keisha Stewart, New Castle DE
    Her knowledge and professional was a big factor in selecting her to be our realtor. Her professionalism and hard work was outstanding!! ~ Joan Gunn Middletown Delaware
    When I first contact Denise i knew right away that she was the right person I needed to help me find a house. She's very friendly her pation is grate, the Way she treat you make you feel very comfortable. I want to say THANK YOU Denise for your hard work my family and I are very satisfied with are new house Thanks to you God bless you. ~ Francisco.caceres delaware
    Denise is a very professional caring person who made me feel as though I was an important figure in her life/like family. I loved sharing the experience with her. ~ Vanessa Boyd/ Wilmington Delaw are
    Denise Gaines possess outstanding characteristics such as being Personable, Trust worthy, and Knowledgeable which made her the Best realtor that I could have selected. She had been a long time friend of my husband as they worked together in Philadelphia and rode the train. My husband passed in 2014 and it was a no brainer to request that she help me sale my house. This process was extremely difficult at times however, Denise and her husband Don were always there to console me and offer their assistance beyond measure. They always lifted my spirits and made me feel that everything would work out. Denise exemplified professionalism in dealing with contractors, the buyer's realtor, documents and contracts and with me. She went with me shopping to stage the house, made numerous suggestions, hung draperies, arranged furniture and planted flowers. She always had my best interest at heart as I have health issues. Denise was my husband's friend but now she is my friend and I thank her for all of her patience with me. ~ Perquida Washington, Newark, De
    Each day I worried but I was told to breathe.. I did exactly what she told me to do! Every step of the way she was there helping me understand and reassuring that things were fine,and she was certainly my voice! I felt she knew exactly what I wanted before I said it! Certainly an asset to the century 21 team! I am very pleased to have worked with her! I couldn't have made it this far without her great compassionate customer service! ~ Heather Z. Hopkins
    My first time buying a home, first home I picked she told me this is it and said she can get me a great deal at first I was sure but when I seen her worked she did it wow my best freind wants her to get her a home. ~ Calvin Ward Smyrna De
    It was not like I picked from a group of possible brokers. She was attentive so I kept looking at the houses she showed me and that was enough to fill my time available to look. It was an all-around good experience working with Denise. She had the knowledge, persistence and devotion to keep the process going and get me a house! We lost the first house due to a seller that backed out. But she kept showing houses and got one I wanted and bought! ~ Mark Wuilleumier, Bear, DE
    I am honored to say that we had Denise Gaines as our realtor. Denise emits professionalism. She truly listens to what you are looking for in a home. Thus we don't waste time on looking at homes we wouldn't be interested in. We have been looking at homes on and off in Dover for many years. Unfortunately this was with another realtor. Thankfully we found Denise! When we sold our home in NC, we contacted Denise for the second time. We set up showings and found our beautiful home in just a few days. There were many ups and downs during the purchasing process. However, this was due to the selling agent and the inspection process. Thankfully Denise has the patience of a saint; and calmed me down and got us through it all. I cannot say enough of how pleased I am with Denise. She is a very kind and caring individual. Denise is overall a beautiful human being and a true gem to work with. If there is such an honor of realtor of the year in your office, I would highly recommend that Denise receive this award. She truly deserves this and much more. Sincerely Kathleen Miller

    Awards

      My Experience

      • Selling real estate for 16 years
      • Specializing in First time Home Buyers,
      • Specializing in Seniors and Relocation
      • Customer Service Manager at RH/Dow Chemical Co. (Corporate Office - Phila.) - 2000-2009
      • Customer Service Manager/Office Manager at RH/Morton Salt (Chicago) 1996-2000

      My Credentials and Memberships

      • New Castle County Board of Realtors (NCCBOR)
      • Delaware Association of Realtors (DAR)
      • National Association of Realtors (NAR)
      • Senior Real Estate Specialist (SRES) 2012
      • Military Resource Professional (MRP) 2014
      • Public Policy NCCBOR member - 2012 to present
      • Board of Directors - DAR - 2015 , 2016.
      • Board of Directors - NCCBOR 2015 to present.
      • Continuing Education Courses: Legislative Updates, Environmental Issues, Salesperson Licensee Core Course, Anti-Trust Laws, Code of Ethics. Extensive training on corporate relocation.
      • Vice President - NCCBOR - 2019
      • President Elect - NCCBOR - 2020

      My Community Involvement

      • Volunteer - American Cancer Society

      Professional Designations

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