Cheryl Bourland

    Cheryl Bourland

    My Client Testimonials

    Thank you Cheryl! ~ Henry Ellis Naperville
    Cheryl is a straightforward broker/agent working on our behalf looking out for our best interests/results. She also kept me grounded in the process. Thanks Cheryl for all you did for me and Tracy! ~ Jim ibinger
    I was impressed by the number of ads and billboard advertising Cheryl did. Once I met her I knew I had made the right decision. She was personable and knowledgeable and listened to my concerns. ~ Marilyn Antley, Omaha, NE
    I appreciated her helpful expertise in generating a quick sale. ~ Rick Brown Hot Springs Village
    She¿s done it again! I¿ve worked with Cheryl in the past to purchase property so when I was looking to make another purchase, I knew exactly who to call. Cheryl¿s attention to detail, extensive knowledge, and excellent communication are essential when purchasing real estate. I cannot recommend her enough! ~ Jessica Kelly; Hot Springs Village
    Happy with prior service as realtor and rental agent ¿She was great¿ ~ J. Dale Crow
    I read in the newspaper an ad by Cheryl Bourland for Century 21. We needed a realtor to sell my wife's Dad died. He had a house in Hot Springs Village. I thought Cheryl as both a broker and realtor with 31 years experience would be a great choice. We called and set up an appointment time to meet Cheryl at the house. She was awesome. It was obvious she had experienced the same with relatives so that made the decision very easy. She walked through the process. Viewed the house and recommended that we have the estate sale prior to placing the house for sale. She provided phone numbers for several possible estate sale companies in the Village. We chose the one she recommended most, but called several. We chose her recommendation and the people were incredible in their ability to host an estate sale. She coordinated several actions that needed to be conducted prior to listing. Since we lived four hours away Cheryl found several companies and individuals to prepare the house prior to it being placed on sale. She always did the right thing. That is something hard to find in real estate. In the process my wife and I developed a friendship with her. Her worthiness as a person and a professional caused this to be an easy development. Cheryl sold the house immediately and for a great deal more than we expected. Her expertise as a realtor and genuine human being made this a great experience when it could have been the other way. We could not have done this without her. I strongly recommend that anyone considering selling or purchasing a home or lot in Hot Springs Village use Cheryl Bourland. She is the best. Cheryl wrote the book for all the characteristics just evaluated. Yes you need an OUTSTANDING category. They were there when we needed them, they still are, and will always be. ~ Gary and Sandy Stokley, Ruston. LA
    There is not to much more to say about Cheryl. She is a very nice person. And I think she is an excellent realtor. And we in the village are glad to have someone that knows how to sale our property and get us a good price. She is very trustworthy and that is most important. ~ Gwendolyn L. Davis Hot Springs Village, Arkansas
    Cheryl and her staff did an excellent job helping us sell our home. ~ Lana Rice, Arkansas
    Cheryl Bourland had served admirably as our property manager for six years prior to our deciding to sell the house. In a nod to due diligence, we did consider several other agent/brokers in the area. In the end, Cheryl got our business because she actually understood what we wanted to accomplish. She truly listens ... Cheryl Bourland is an honest professional who always goes the extra mile to make sure things are handled properly. She communicates well and frequently, answering questions and solving problems in the least amount of time possible. We were very happy with her assessment of our house and suggestions about the contiguous properties involved. Although the buyers in this transaction presented a number of unexpected and challenging problems, Cheryl was adept at resolving the situations. What else can we say? She was a joy to work with for six years as our property manager, keeping it consistently rented to good long-term tenants, and she handled the sale of our house the same way. We would highly recommend Cheryl Bourland to anyone wanting to sell or purchase a house in Hot Springs Village or the surrounding area of Arkansas. ~ Wendy Scherwat Ducourneau, Los Angeles
    We have been dealing with Cheryl and HSV Realty since 2011 and have received nothing but excellent service. When we decided to list the property, we would not have considered any other realtor than Cheryl. She is extremely knowledgeable, efficient and has been a pleasure to work with for these past years. I would recommend her and should I need her services in the future, I will be happy to do so. ~ Ken and Linda Gragg, Rowlett, Texas
    Cheryl was an excellent property manager and realtor. I was very fortunate to have her in both areas of my property needs. ~ Charmaine Hacker
    She went above and beyond to get my house sold. She worked out all the issues that popped up and it was stress free for me. Handled everything! It was important to me because I¿m so far away from the home. I never worried about anything. Cheryl Bourland is outstanding. ~ Karen Kyles/Blue ridge, TX
    Cheryl managed our rental for over 14 years and was like a part of our family. As an out of state property owner we depended on her for so much and she never failed to deliver. When it came to selling our property Cheryl was there every step of the way. Call her, she won't disapoint! ~ Harvey & Mary Feinstein
    Cheryl Bourland did extremely well as a property manager, but also as a realtor. I would recommend Cheryl and Century 21 to all. Cheryl really stands out above and beyond in our eyes. ~ Robert & Marcy Hassel, Valparaiso, In
    Cheryl Bourland was our property manager for more than ten years. She (and her staff) did an incredible job for us. She was always available to us when we called (and when you are living in another state, that is important). When it became time to sell that property, we considered no other realtor...why would we when the best was already there for us!! We highly recommend Cheryl Bourland if you need a property manager or a first-rate realtor to get your property sold!! ~ Sam and Barbara Taylor, Tennessee
    Having a great agent was the reason we were able to purchase our home. Cheryl kept us calm when needed and was a great source of knowledge throughout the process. We will always be indebted to her and would highly recommend her to anyone selling or purchasing a property or in Hot Springs Village. ~ Chris hot springs village
    Cheryl had been our agent for the property when we rented it. We have dealt with her for several years. First as a rental agent and then as broker for the sale of our house. She was always professional and honest. ~ Bill and Shirley Carpenter HSV/Louisville, Ky
    Through their management on the property as a short term rental unit my respect and confidence in Cheryl and her staff grew. I knew that I could depend on Cheryl to go above and beyond. ~ Larry Bossaller, Texas
    Cheryl Bourland was spectacular in every way. She was extremely personable¿always friendly, kind, helpful, understanding, and reassuring. We live 4 hours away from the home that was being sold. Cheryl stepped in numerous times to take care of tasks that needed to be done. Cheryl Bourland¿s long-time career in HSV real estate and her familiarity with the various neighborhoods within HSV were invaluable. Her 26 years in the HSV real estate market make her the most experienced, knowledgeable realtor in the Village. ~ Gary and Sandy Stokley, Ruston, LA
    Cheryl helped us purchase this property years ago. She impressed us then with her knowledge of the HSV real estate market and the ability to listen and understand our needs and desires. Cheryl is what every realtor should strive to be. She ranks highest in all the attributes listed as well as being a very nice person. I have dealt with realtors that on paper and in surveys look good but are just not pleasant to work with. Cheryl was optimistic on the potential to sell the house quickly. She suggested a fair listing price that would generate interest. The house sold immediately upon listing for more than the asking price with "several" offers. Need I say more? ~ Ed & Bonnie Calhoun, Eldridge, IA
    CHERYL BOURLAND HANDLED ALL PREVIOUS BUSINESS DEALINGS EXCELLENTLY. SHE HANDLED ALL PHASES OF THIS SALE WITH PROFESSIONALISM ~ BOB AND JAN PETERSON HOT SPRINGS VILLAGE ARKANSAS
    Not Cheryl's fault that it took a long time for my house to sell... Covid-19 stay-at-home orders hit the week after the house was listed, and people weren't out looking during that time. But she generated a lot of interest through Century 21 advertising, and the internet, so when things opened up again, it moved quickly. Cheryl is very professional, quick to respond to questions, worked with me on the pricing and marketing strategy. She has my highest recommendation! ~ Nancy Burleson, Appleton WI
    She is a TRUE PROFESSIONAL***** Everyone gets 5***** from THE WALES Working with Cheryl was a good experience and enjoyable, I felt so contident working with her. Cheryl Bourland in my book a person who goes that extra Mile too make things happen for your good****** ~ Stephen J Wales HSV AR
    I said it before, it just wouldn't have happened without Cheryl Bourland's know how. ~ Jon Foster North Carolina
    Understood our desires and showed property accordingly Great communication ~ Bob Peterson Hot Springs Village Ar
    With the pandemic conditions being what they are, I made the decision to leave the sale of my home in Cheryl Bourland's hands so that I could join my family in another state. I completely trusted her to not only sell my property but to oversee its security while I was away. I would not have been able to do this is the agency had not been well respected in the community. I am thrilled with the outcome of my sale. Cheryl did an excellent job. I wish her well in the future. ~ Anita Millard, Durham, NC
    Cheryl and her staff managed this property for us for 14 years. When time came to sell, we had a contract within a week of telling her we wish to sell at this time. They were great to work with in the years we had this home for rental. Would highly recommended if you are thinking of selling, buying or renting. ~ Shirley Miller, Naples, Floida
    Cheryl was great to work with. Highly recommend. ~ Steve Carrow Broken Arrow, OK
    Very professional. Very good at her job. ~ Paul Chumley
    We've been doing business with Cheryl and her staff for the past decade, and all I can say is that we're grateful they've always been there for us, may God always bless them all. The Pinedas ~ Al Puneda/ Hot Springs Village
    I contacted Cheryl Bourland H.S.V. Realty from Montana to purchase a 2nd home. Two months later, I am now a happy home owner in Hot Springs Village,AR. Thank You, Cheryl ~ Darren Annis Bozeman,MT
    Cheryl is highly professional and recommendable! ~ Jordanka Zlatanova, HSV
    Cheryl was recommended by a dear friend who worked with her. Best decision we ever made. Cheryl was very professional and patient with us. She took care of any concerns we may have had. I would recommend her services 100% ~ Ginny and Brad Eller
    I have known here since I came to Arkansas. She is very hard working and will always tell you the truth .I have rented from here before and my brother bought a house from here. I know a lot of relators and prefer to work with her. ~ Andre Schulga 7 Ecscocia Lane Hot Springs Village AR 71909
    Cheryl knew exactly what we wanted and needed to sell our property. And she made it happen! ~ Cheri in Hot Springs Village
    I would highly recommend Cheryl Bourland to anyone looking to buy or sell a home. She was always so kind and helpful to me and answered all my questions in a timely manner. I was handling the sell of my home in Hot Springs Village from out of state and she kept the lines of communication open so I always knew what was going on. Cheryl's knowledge and professionalism put my mind at ease. She was so patient and walked me through the whole process until I felt comfortable. My experience with Cheryl Bourland at Century21 H.S.V Realty was a good and positive experience. ~ Susan Hertel, Ft. Worth
    I would highly recommend Cheryl Bourland to anyone looking to buy or sell a home. She was always so kind and helpful to me and answered all my questions in a timely manner. I was handling the sell of my home in Hot Springs Village from out of state and she kept the lines of communication open so I always knew what was going on. Cheryl's knowledge and professionalism put my mind at ease. She was so patient and walked me through the whole process until I felt comfortable. My experience with Cheryl Bourland at Century21 H.S.V Realty was a good and positive experience. ~ Susan Hertel, Ft. Worth
    Cheryl was one of the top five people I have dealt with in my business life - she was above the call of duty in responding to texts and emails (at any time of the day/night/week). She knows her business - she was very thorough and we never felt as though we had been 'sold' - she was there to help us through the process of purchasing the home without pressuring. We felt very comfortable with her from the first telephone visit. Because we are in a different state, the entire process up to closing at the Title Company was done electronically or over the telephone and she made everything very simple to understand and the transaction was absolutely as smooth as anyone could have dreamed for. In the survey, I know this looks like I didn't take time to do a true evaluation, and I'm not one to hand out "10's" - but as stated before, she was exceptional in all the qualities listed above and deserves the highest marks. ~ Rick and Vicki Faulkner from Longview, Texas - purchased home in Hot Springs Village
    Cheryl was one of the top five people I have dealt with in my business life - she was above the call of duty in responding to texts and emails (at any time of the day/night/week). She knows her business - she was very thorough and we never felt as though we had been 'sold' - she was there to help us through the process of purchasing the home without pressuring. We felt very comfortable with her from the first telephone visit. Because we are in a different state, the entire process up to closing at the Title Company was done electronically or over the telephone and she made everything very simple to understand and the transaction was absolutely as smooth as anyone could have dreamed for. In the survey, I know this looks like I didn't take time to do a true evaluation, and I'm not one to hand out "10's" - but as stated before, she was exceptional in all the qualities listed above and deserves the highest marks. ~ Rick and Vicki Faulkner from Longview, Texas - purchased home in Hot Springs Village
    Cheryl Bourland and her team provided the best service in property management that I have ever experienced. They were always available to answer questions and returned phone calls promptly. They were always professional & personable. When It came time to sell, the entire process from listing to closing was smooth, and I was kept informed throughout. In the years of dealing with Cheryl and her team, I have had the best experience in terms of property management & professionalism. It was because of her work that I was able to keep the property as long as I did. I would highly recommend her to anyone who is looking for a realtor in that area. ~ A. Wilson, Pennsylvania
    Cheryl Bourland went above and beyond in helping me through the sales process. I was on the East Coast during the entire process and Cheryl picked up all the slack for me in scheduling repairs, inspections and coordinating the activities necessary to complete the sale. Cheryl provided peace of mind to me by her support in all aspects of the process. Cheryl Bourland was very easy to work with and very supportive and I would recommend her to anyone that asked me for a reference! ~ Jo Gourgas, Middletown, RI
    Cheryl is well respected in the community for her knowledge and professionalism. She will help you through every step of your sale or purchase. ~ Jeff, Hot Springs Village
    I'm in California, so I needed a realtor that would basically take care of everything for me. Cheryl did just that. I couldn't be happier! ~ Deborah Pedersen, California
    Cheryl Bourland is an outstanding agent! She was very knowledgeable, friendly and courteous at all times. I highly recommend her if you are looking for a great agent! ~ James Fain, Mississippi
    I was very happy with the way she filled out & helped me fill out the forms. She was very professional & kind & waited for me to understand all the many things that needed doing. Only wish I had more business for her!! ~ Ruth L Hamm. A Villager & Home Owner.
    See the attributes of Cheryl Bourland on a previous page. ~ Dave Skidmore - Bishop, GA
    Cheryl is amazing! She is consistently professional, courteous, and genuinely concerned about the welfare of both buyer and seller. I appreciate all her patience and help during the sale process. When I come back to purchase another condo, I will definitely be calling upon Cheryl! ~ Lea Anne DeVega, Plano, TX
    Cheryl Bourland has patiently worked with us for several years in managing our property while we lived out of state. We had listed the house for sale previously, then took it off the market for a period of time before relisting. In all of this time, with several changes in renters etc, Cheryl has been very professional in keeping us informed and watching out for our interests. ~ Clara Ferguson, Oregon
    I don't think there is much more to add except that we value our relationship with Cheryl and her whole team. She is a caring professional who takes the weight off her client's shoulders. She certainly did this for us on more that one occasion. AWESOME! Cheryl knew that my family was dealing with many things that required our attention and she totally took charge and made the process absolutely as easy as possible. She is impeccably honest, forthright, efficient and down to earth. We are VERY fortunate that Cheryl was our broker. Dealing with a sale when you can not be in the area during the process can be daunting and confusing but, with Cheryl at the helm, we had no worries that everything would be done properly. I can not recommend her and Century 21 HSV Realty enough! ~ Jill Massie Hendersonville, TN
    The staff at Century 21 HSV Realty is always professional whether one visits the office or calls on the phone. Everyone is plesant too. Cheryl Bourland has been located in Hot Springs Village for many years and knows the real estate market well. She helped me find my house and she also provided excellent advise when I decided to sell and upgrade to a larger home. I would recommend Cheryl to anyone searching for a capable real estate agent who throughly knows the Village market. Additionally, Cheryl handled all of the needed repairs required by the inspection as I have been out of state. I fully appreciate Cheryl's dedicated efficiency and timely behavior before, during, and following the sale of my home. Cheryl Bourland was a complete pleasure to work with when I put my home on the market in Hot Springs Village. I recommend that anyone who is considering selling their home call Cheryl and set an interview. You will find that she is professional, and has a vast knowledge of the Village and of the people who may be of assistance before, during, and after the sale. Cheryl is an excellent real estate agent. She knows the area throughly and continues to take educational courses in order to keep abreast of the latest trends regarding buyer prefrences. She knows craft persons, plumbers, electricians, and handy persons who may be a big help in maintaining a property or in updating a property for sale. I had a short timeframe for getting my home on the market as I spend the winter in another state. Cheryl coordinated everything perfectly and when the house sale closing was extended out, she completed the contract sale via E-Sign and next day mail. All went perfectly and I appreciate so much that Cheryl had complete control of every situation with positive outcomes for both myself and the buyers. ~ Carol Wagner, Hot Springs Village, AR. & Lake Havasu City, AZ
    Where to start. Our Mom's home in Hot Springs Village needed a lot of work and she was not in a position to do any of it. With family being remote, we needed someone to help out with the day to day projects management of the remodel. Cheryl took on the challenge to help coordinate a full remodel of the condo. Over the coarse of 6 months, at Cheryl's direction, contractors proceeded to fix, update and replace the interior and exterior of the unit. She even helped with the removal of old furniture and personal material. Without Cheryl's help we could not have done this. Without Cheryl's ability to provide the help and assistance to the sale/remodel, the condo would not be sold or would have been sold at a significant loss. With her help we added over $50,000 in value and sold at a fair price that was above average in the market. I cannot say enough about her trustworthiness, her knowledge of the market, and her ability to support clients from a distance. ~ Thomas J Schaefer - Scottsdale, AZ
    I appreciate Cheryl. She is such a nice, wonderful person ~ Eugene Smith, Arcadia, Louisiana
    Cheryl, was great to work with other realtors could learn from her. Thank-You!!! ~ Pam Bledsoe Mn.
    I have always had good experiences with Cheryl. ~ Linda Griffin, Hot Springs Village
    She is everything one would want in a real estate agent. ~ Steve in Iowa
    Cheryl was great! ~ Greg Fox, Hot Springs
    Cheryl was very helpful in making all my decisions and I trusted her completely. ~ Roselyn Chown Macomb, Il
    I have been dealing with Cheryl Bourland as my property manager for many years. She has proven to be honest,hard working and very effective-she knows her business well and always delivers. It's been a real pleasure working with her! ~ Julie S. Doylestown PA
    Cheryl Bourland clearly and promptly communicated with me every step along the purchase process. She answered all of my questions thoroughly and with patience. She made me feel as if I were her only client when I know she's a very busy woman. She even worked with me to allow me to show my new home to my father over the Christmas holiday while he was in town visiting. I can't say enough about the excellent service I received. Cheryl made the buying process enjoyable and much less stressful! ~ Jessica Kelly, Hot Springs Village, AR
    Cheryl was a great help in purchasing our home. She was understanding and available quickly when we needed any information or when we wanted to view a property. We will definitely choose Cheryl for buying or selling in the future. ~ Betty Tell, Hot Springs AR
    She was so wonderful and knowledgeable. This was a wonderful experience and I'll be referring all my friends to her. I feel like I have a dear friend with Cheryl. I can't thank her enough for our buying experience, she made things so easy and stress free. ~ Mike and Pat Newby, 47 Doscientos Way, HSV, AR
    I selected Cheryl because she returned calls and answered my questions regarding various properties in which I was interested. I had been on a HSV Realtor's website for about two years and was receiving listings from said realtor previous to becoming acquainted with Cheryl via telephone and email. After "meeting" Cheryl, I unsubscribed to the website because the realtor did not answer specific questions regarding properties. I am an out-of-state buyer and it was critical that the realtor respond to my questions instead of ignoring queries. Cheryl is always on top of things regarding properties that are in the pending sale process. She has valued contacts for pest control, landscape maintenance, home inspections, and village services. Additionally, Cheryl has gone out of her way to facilitate helping me complete my home purchase. She even kept my vehicle at her home, then moved it to my new place after closing, as I had to fly back to California to complete another house sale closing and packing. I highly recommend Cheryl because she is knowledgeable, professional, patient, and has vast knowledge of Hot Springs Village properties. I very much loved the E-Sign option. I would have liked it even better if I could have accomplished the signing of closing documents at a local title company here in California. I have previously purchased a duplex in Hot Springs without having to come to Arkansas for signing. So, this experience was a bit confusing to me since I had handled everything long distance in previous years. Very professional, knowledgeable, and timely in responding to my questions. I have rented short term with Century 21 HSV Realty in several previous years. The properties were always in great condition and good locations. The staff was good about emailing documents and then following up with postal delivery of documents. Cheryl is a great realtor, a lovely person, and you will not have regrets if you trust her to meet your requirements when purchasing a HSV home. ~ Carol Wagner, California/Arizona
    When it comes to rental or home sales, Cheryl Bourland is the best person in Hot Springs Village to work with. She has been my main contract for 25 years for both buying and renting along with home sales. If you are looking for someone to handle your rental program, she is the best you can get. ~ Thomas L. Miller President Miller Midwestern Die Co. Woodstock, ILL
    We did deal with another company and brokers when we owned property in the village about 10 years ago. When we first contacted Cheryl about rental property after that, and then later to investigate buying again; she was available, went way over 100% in showing homes, information, etc. Much better experience that with previous experiences.We appreciate Cheryl as a broker, and as a "genuine" person ~ June and Art Lewis, Chandler AZ
    Cheryl is a consummate professional: knowledgable, engaged, responsive and easily assessable. ~ Kurt Niece Hot Springs Village

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