HIGHLY RECOMMEND Jill M Ward for any of our friends or acquaintances future home purchasing. She was patient, professional, and knew just how to calm any nerves we had during the process. Jill was instrumental to us buying the home we now have and LOVE!
We had multiple friends that did not know each other, recommend Jill. This was huge for us. Having several people recommend Jill, explaining to us why they thought she was critical to their positive home buying experience, made our decision to hire Jill a no-brainer.
~ Angela M. Taylor
Jill is an absolute rock star! Our condo was purchased site unseen from almost half way around the world and Jill made the process seemless. Somehow she managed to answer all our questions in a very timely manner despite a 6 hour time difference. She was able to inform us about the different areas where we were looking to buy - critical information since we could not be there ourselves. She was an advocate with the lender and the seller's agent. We feel very fortunate to have had her as our agent for this very atypical buying process. ~ Claire & Harold, O'ahu, Hawai'i
Jill did an excellent job selling our house. It has been a process for the past few years and both she and Lauren persevered through a few curveballs- making the process as smooth as possible. They were able to offer options and direction through any unexpected turns and were always upfront with us. When the opportunity to list it came up fairly unexpectedly early this spring their team jumped in on the opportunity and got the ball rolling quickly. They did an excellent job fielding multiple offers as well as guiding us through a few unexpected bumps with the closing process. Jill did an amazing job handling any renegotiation and promoted clear communication between us and the buyers agent. Jill has helped us buy 2 properties and now sell one of them and I couldnt reccomend her more wholeheartedly. We will absolutely, without a doubt, use Jill Ward's services in the future for our real estate needs! ~ Nathan and Eileen, Kaneohe, HI
Jill Ward is organized, an excellent and prompt communicator, and extremely knowledgeable of the local real estate market. She is trustworthy and a pleasure to work with. Hubby and I are grateful for her help and resourcefulness from beginning to end of our real estate transaction. ~ Jess Glasser, Honolulu
We turned down two other realtors before we found Jill, and couldn't be happier. As mentioned earlier, she was one of the best when it came to clear and timely communication, critical for us when looking for a realtor. She truly cares about her clients, and only wants the best for them and what they want in a home. I would (and will) strongly recommend Jill Ward in buying or selling a home. We couldn't be happier with our purchase! ~ Jason Revitzer, Kailua Hawaii
At the initial discussions of listing our condo for sale Jill was knowledgeable, professional, responsive and engaged. This high level of service continued all the way through the sale and closing. Jill has in-depth understanding of contractual intricacies and negotiations. She is fair and honest to all the parties in the transaction and represents her clients in an ethical and intelligent manner. She is kind, supportive and patient. Her friendly warm nature is comforting during a stressful process. We are so very grateful that we had this opportunity to work with her. We would recommend Jill enthusiastically without reservation to anyone needing a real estate professional. ~ Lesley and Janet, from Honololulu to Rhode Island
Jill Ward was our buyer's agent when we first bought our house, and we enjoyed working with her so much that we knew we wanted to work with her again.
Jill went above and beyond to make sure our house was staged perfectly and was well advertised while it was on the market. Everything form the listing photos, details in decor while staging, and strategies to market it as widely as possible exceeded our expectations. She was always networking and we knew our listing was getting plenty of attention. She had a drone photographer come out and take pictures from above to best show off the location. She had a handyman come and fix some things to help the inspection process go smoother.
Throughout the transaction, she did all the back and forth between all different parties including our HOA and we never had to worry that things wouldn't happen on time because of her thoughtfulness and planning. When the other party was being difficult during the transaction, she listened to our wants and didn't give in or try to convince us of something we didn't want, and always advocated for us. Jill would always keep us informed of how the process was going, and give results of open houses and showings.
Most of all, we knew we could always trust her judgement when we had questions as this was our first time selling a house. We had to move off the island before the transaction was over, and we had no problem doing so because we knew we could trust her 100% to keep things going and make sure our property remained in good condition.
We would recommend Jill to anyone and if we ever had to move back to Hawaii, she would be the first person we'd call! ~ Jessica
We couldn't have asked for a better realtor in the process of buying our home. Jill knows the local market and home buying process well and was able to handle any hiccups that came up during our home purchase. She was always cheerful and professional, and was a true pleasure to have as our agent. Buying during the pandemic with unusual restrictions and delays in some processes did lead to some complications and we're so glad we had her to guide us through them. She also gave us such a fabulous and thoughtful welcome home gift to top it off! We would absolutely recommend her to anyone buying a home here on Oahu. ~ Anna and Joe Lopiccolo, Kailua, Oahu
I would recommend Jill Ward with no reservations. ~ Diane Smith, Kailua
Jill Ward was extremely helpful informing us about the market and buying process in Hawaii. As first time home-buyers it's safe to say we were pretty clueless when we began our search, but we felt so confident working with Jill who stood by our side to explain every step of the way to us. Jill shared with us her knowledge regarding different locations and neighborhoods which was extremely helpful to us as we have lived on island less than a year. Jill went above and beyond to walk us through every document we had to complete/sign (even if it was an after-hours virtual call) to ensure we understood every document.
Jill was accessible to us all hours of the day to answer our many questions and to provide us with the most current updates. Jill was flexible and worked around our busy work schedules. Jill understood our needs/wants and budget and was able to find us our perfect Hawaii home. We would recommend Jill to anyone looking to buy a home in Hawaii. Jill truly cares about what's best for her clients and was an absolute pleasure to work with! ~ Zach & Jess Chyra
We will recommend Jill Ward to any island homebuyer in a heartbeat. She is highly knowledgable of the area, transparent in all home buying aspects, and extremely thorough throughout th entire process, from portal set-up to full closing. Jill was with us every step of the way, as our family moved from mainland to island. We felt that she put us at the forefront of her priorities, and found a way to be physically present to showing all homes of interest in an extremely expeditious but thorough manner, went through entire homes to ensure our greatest wishes were met, and leveraged her widenet of resources from a great lending, inspecting, and appraisal process. Jill was also physically present throughout, through every inspection, appointment, and task. We could not have felt priortized and cared for in a more sincere manner. She also did an incredible job articulating local areas, recommendations, and structure. There is trult no other realator we'd choose over Jill. She even picked me up from the airport and went above and beyond-out of her way- to get us settled. We will be recommending her to all we meet. THANK YOU JILL!! ~ Nick and Erica Nalbone
From start to finish Jill was kind, knowledgeable and available. She went the extra mile to make sure we had all the information we needed and smoothed the process of buying a home from far away. We cannot have been the easiest of clients, Jill was patient and treated us as if we were family. There is nothing more valuable when making a large investment than feeling as if someone is looking out for your best interests. Jill did this and more. I would recommend her without hesitation. ~ J. Zacot -Kailua
Jill Ward and Jessica Moody were OUTSTANDING with the handling of the sale of my Waianae property. I moved off the island and her communications was outstanding. I had continuous status updates, which kept my stress level at a minimum. Jill knowledge and experience made the signing of escrow and closing paperwork go as smooth as possible.
Jessica's facebook advertising was awesome, sometimes I didn't even recognize the property it looks SO good. Her reports from showings were informative and precise.
This team made not only the sale of the property, but my whole experience of moving across the country, and starting a new job the least stressful it could be. I would highly recommend this dynamite duo to anyone. They are definitely my reality super heroes. ~ Joshua Seward, sold property in Waianae
Jill Ward is the best in the business. Home buying can be full of surprises and Jill makes sure that even the most tricky situations go smoothly, and she comes up with ways to solve every problem that arises. She walked us through every step of the process and anticipated all of our questions.
Jill is a wealth of knowledge and a great communicator. I would not feel comfortable buying in the Kailua market without Jill on our team.
We would recommend Jill to anyone beginning their home search in Hawaii. ~ Whitney
Couldn't be happier with our experience working with Jill Ward! She walked us through every step of the buying process. From arranging and attending showings to going through every aspect of the purchase contract and other documents to being there through the home inspection and communicating with the seller, escrow, and mortgage broker. Jill was attentive to details and constantly kept us updated and informed. She is an incredibly hard worker and puts 200% into her work and her clients. Jill Ward is exceptional!!! ~ Leah, Kaneohe
Jill was extremely good to work with. She was very knowledgeable. She took the time to learn what our priorities were. She found us lots of options, some that we never would have considered without her help. She took the time to explain the entire process to us. She never pushed us in a particular direction. She was patient when we wanted to wait. And, she was very easy to get ahold of when we needed her. You would have a hard time finding a better realtor. ~Crisitn, Kaneohe
If you have Jill helping you in your real estate transaction then you are very lucky indeed! Not only did Jill help us find our perfect home, she cheerfully and knowledgeably answered our millions of questions, kept us organized and on track and assisted us in a myriad of ways, well beyond her job description! Thank you Jill - we adore our home and we couldn't have done it without you! ~ Kate, Kailua
Jill is an absolute pro. She knows all the minutia of buying and selling homes in Hawaii while at the same time makes you feel like her favorite client of all time. She is always available to discuss and really puts you at ease. When dealing with the other party in the sale, she remains upbeat and positive while firmly representing your interests. She can most certainly negotiate the best deal.
You simply wont find a more competent and caring agent in Hawaii. She has 100% earned my trust. ~ Kent, Kailua
I am a Navy bachelor and wanted to buy while I am stationed here in Hawaii. I knew very little about the process at the beginning but Jill took the time to go over any questions I had. She was very knowledgeable. More importantly for me, she was incredibly personable and made the entire process very smooth. She is a military spouse so she understands all aspects military and she treated me like family. With her help I was able to close on my apartment while being underway for a lot of the buying process. She helped me meet every wicket in the process for the short amount of time I had on island. She was a pleasure to work with and always made herself available to meet or answer a phone call/text. Highly recommended. ~ Scott, Kaneohe
Our family's home-buying experience with Jill was impressive from the moment we first met her. She came over to our house and clearly explained the process of buying a home in Hawaii, which can be quite stressful given the market prices. Jill is a military wife and we are a military family, so we really clicked with her from the beginning. But she is so personable and professional, she would have clicked with non-military families as well in helping them find a home. Of note, she was very attuned to finding potential homes that met our preferences and parameters. She was vigilant in watching for new homes that popped up for sale on MLS. When we had questions about anything (anything!), we could email her at anytime and she always responded quickly. When it was time to make an offer in a competitive situation of multiple buyers, she gave us great advice on how to improve our chances of being chosen. When we had cold feet about making an offer on one home, she respected our decision and counseled us well through the emotional roller-coaster. And when we finally made an offer on our dream home and the offer was accepted, she was clearly excited RIGHT THERE WITH US! ~ Jonathan, Kailua
Jill was exactly what we needed and wanted in a realtor! We initially tried a different realtor, but didn't really connect, so we switched to Jill and we're so happy we did! We were looking to get into a new house as quickly as possible, and Jill was incredibly proactive. She previewed houses before showing them to us, reached out to other realtors, and sent us a daily list of possibilities with her thoughts on each new prospect. Her communication with us and others was wonderful. She also really listened to what we liked and disliked and took that into consideration. Jill was always honest with us, and really cared about getting us something that we loved. With our tight timeline and limited availability, she exceeded all expectations for getting us into a house, and we're thrilled with the house we bought! Would highly recommend to a anyone looking to buy in Oahu. ~ Kandice, Kailua
Jill was amazing! She was great through the whole process - she was great at talking to us very long distance (with the 6 hr time difference) so we would have some idea of what the options/neighborhood/market/closing process would be like so we could really hit the ground running when we arrived. And we did! She did an excellent job of listening to our original feedback and setting up viewings at a stack of different house options. By the end of the day she had carefully listened to our feedback and was able to come up with another list of options to go to open houses a few days later. All in all, started viewing houses on Wednesday, had an accepted offer by Monday night!! The hunt couldn't have gone smoother. She also was in our corner and was able to give us great pointers during the closing process. I highly recommend using her contacts for inspector, termite inspector, etc - everyone we worked with was amazing and she really stays on top of which vendors are the best. She was amazing at keeping the whole process moving and at keeping communication effective. She will hands down be our realtor for any future needs. ~ Eileen, Kaneohe