Kelly Normand

    Kelly Normand

    When I was growing up, my Mom would take me to open homes and new construction. I think that is what fueled my love of houses. When I was in my 20's I worked for a custom home builder and took my Mom to go see the competition being built. It took me a few more years before I realized I should be a Realtor.

    Since becoming a full-time REALTOR in 2001, I have tried to get as much education in real estate as possible so I can use it to help my clients. Many years ago, I put in the extra hours to get my Associate Broker's license, and since then I have earned many additional designations in my profession. I use my knowledge to educate my clients so they can make informed decisions and not feel lost in the process and paperwork. I have also consistently been a CENTURY 21 Pinnacle Quality Service Award winner.

    Basically, I love real estate. On the buy side, I enjoy the thrill of the house hunt, the satisfaction in finding the right home for my client, helping guide people to homeownership, being the winning offer and seeing my client get the home they want. On the listing side, my competitiveness also shows up and I enjoy being the one chosen to help the seller fulfill their goals of selling for the highest dollar in the shortest time and negotiating to protect my seller's interests. I especially like it when my previous buyers call me to help them sell their home and find a new one.

    We moved to Northern Virginia in 1984 and have lived in Arlington, Alexandria, Fairfax and Prince William Counties. I have seen the changes to the landscape and the real estate market and can help move you in the right direction.

    My Client Testimonials

    Prior knowledge of Kelly. She did an outstanding job with other family members. Kelly was excellent in all the above, especially patience even with the current market. ~ Robert Ellis Gainsville, Va
    Kelly Normand was wonderful to work with! Her expertise, engagement, professionalism, and unending patience with my questions was outstanding. I was living across the country when we put my house on the market, and she made the process of selling my home such a great experience. Kelly¿s knowledge of the area greatly benefited choosing a sale price and maximizing my return, while also reducing the time between going on the market and going under contract. I highly recommend her! Thanks Kelly! ~ Jean H, Ashburn VA
    Kelly Normand took care of every detail and helped us to earn top dollar for our home. Kelly is truly outstanding! ~ Erin, Gainesville, VA
    Kelly rocks! She made our home beautiful. ~ George Whitbeck, Leesburg, VA
    I sold my home from distance and Kelly Normand was so helpful in assisting me in navigating the whole process. Anytime I had any question or concern, Kelly was swift in providing the information to answer or assuage those concerns. Selling or buying a home can be a terrifyingly unfamiliar ordeal and Kelly Normand guided me to a fast closing without any hiccups. ~ Joshua A, Asheville
    I dealt with Kelly for buying a house 7 years ago, asking for recommendations throughout home ownership, and selling the same property recently. Kelly is quick to respond and is supportive throughout the entire process. Within 2 days of listing my house, I had several offers and my house went under contract. For both buying and selling, she has always been helpful with advice and answering questions. I would recommend Kelly to anyone looking to buy or sell, you will be in good hands! ~ Loay N, Centreville VA
    Kelly is the best!!! ~ Chad Crackel Falls Church VA
    Kelly's knowledge of the entire process of home buying was invaluable to me. She answered all of my questions. She was incredibly responsive to any questions or needs I had. And, her personality makes her a pleasure to work with. I had no concerns that everything would be handled professionally and on time. She nudged me when I needed it and walked beside me the entire way. I couldn't have been happier. ~ Annie, Broad Run
    Kelly Normand was amazing to work with! We had a very unique situation and a tight moving schedule with a new baby on the way. Kelly made the process of finding and buying our new home a lot easier and removed a lot of the stress and anxiety I had. She was very knowledgable about the buying process as well as the area and commuting conditions. She was very responsive and always willing to answer our questions. I would recommend Kelly to everyone. ~ Stephanie, Centreville
    Kelly sold us my family's new home and sold our old condo when our old tenant moved out She was very professional and very knowledgeable of our needs. It has been a tough couple of years and Kelly took care of all our needs. ~ Brian Wells- Aldie VA
    I think it's very rare to find someone that's almost a perfect balance of a good person and a good professional. With that said, my wife and I have a very hard time deciding whether we like Kelly more as a realtor or as a friend. ~ Brandon Davidson, Centreville
    Kelly Normand was able to provide lists of homes for me to preview on the computer and then let her know which ones I wanted to see. She was flexible in her schedule and able to schedule property visits quickly. She provided a list of what we would see and in what order, with property information so I could be prepared as we viewed each home. Best of all, she was patient with me and my list of "must-haves" which do not exist in one home. ~ Ellen, Herndon
    Kelly Normand is an exceptional Realtor. She is very responsive, hardworking, and knowledgeable of the business. I would highly recommend Kelly to any of my colleagues and friends. Excellent choice for a realtor!! ~ Ron; Bristow, VA
    Kelly Normand was fantastic in every way! She was definitely on my side in all aspects of the home-buying process. I never once felt like she was just "making another sale," including advising me to walk away from a contract. She's down to earth and a pleasure to work with. ~ E Robinson, Centreville
    Kelly did a fantstic job and worked to get me the best negotiation. This was an especially difficult transaction as I am located in CT and Kelly made it as easy as possible and worked hard to ensure she was always reachable. ~ Susan Tilford. Brookfield, CT
    Kelly is the best realtor I've ever worked with. She is knowledgeable, detail oriented, patient, and most importantly, her availability and responsiveness are amazing. This is the second time I've worked with Kelly, and we will continue to do so for future real estate. She was a huge help during every aspect of the process - selling, searching, negotiating, inspecting, and finalizing the sale. Kelly is top notch. ~ John B, Leesburg
    I am extremely happy with the service I received from Kelly Normand. Kelly was really helpful in finding the exact house my family and I have been looking for. Kelly was very responsive and helpful at all times. I would recommend Kelly Normand to anyone looking to buy or sell their home! ~ Victor Amaya, Haymarket
    Kelly took a difficult short sale process and made it understandable, her patience and willingness to work through it was amazing. ~ Ken Combs
    Kelly Norman came to us via referral from another Century 21 office. She was very well prepared for our initial visit, providing us with helpful and honest information and advise for our property and sales process. She was right on with the listing price. We wanted a quicker sale and Kelly helped us price it accordingly. In part good luck, in part Kelly's pricing strategy and her instructions on how to present our house, we sold the first weekend it was listed. Kelly always had great communication though the whole process, was always professional and very accessible. Would certainly recommend her. ~ Steve M - Manassas VA
    Kelly Normand was an outstanding realtor who provided critical home sale guidance in a very professional manner. She was extremely dependable, knowledgeable, and motivated. We strongly recommend her for anyone in the northern Virginia area. ~ Andrew Gibbs, San Antonio, TX
    My fiancé and I can't thank Kelly Normand enough for making my first home selling experience stress free. Her knowledge and experience of the real estate business is invaluable with selling or buying a home. The marketing that Kelly Nermand and Century 21 provide enabled me to sell my home in less than 24hrs and and settle well ahead of my short deadline. I would and will recommend Kelly Normand and Century 21 in the future to anyone buying or selling a home. Thank you for the great experience. ~ K Vandell Manassas, Va
    Kelly Normand has been invaluable to me. She did an outstanding job for me and also my son and daughter. I would highly recommend her to anyone for both buying and selling. ~ Susan Wells, Gainesville, Va
    Kelly Normand was prompt and responsive throughout the entire home sale processes. Her marketing tools (photos, brochure, social media) were very effective, and she did an excellent job of generating interest in our home before it hit the market. We received a lot of traffic during the first couple of days, and we were able to find a buyer quickly. After we had vacated the property and moved across the country Kelly did an outstanding job of negotiating the inspection items and meeting with service professionals as needed to make final repairs. Kelly was able to reduce much of the stress associated with selling a home, and we can't thank her enough! We would highly recommend Kelly Normand to our friends and family! ~ Stephanie Anderson, Fairfax VA
    Kelly Normand was prompt and responsive throughout the entire home sale processes. Her marketing tools (photos, brochure, social media) were very effective, and she did an excellent job of generating interest in our home before it hit the market. We received a lot of traffic during the first couple of days, and we were able to find a buyer quickly. After we had vacated the property and moved across the country Kelly did an outstanding job of negotiating the inspection items and meeting with service professionals as needed to make final repairs. Kelly was able to reduce much of the stress associated with selling a home, and we can't thank her enough! We would highly recommend Kelly Normand to our friends and family! Anderson, Seller - 2015
    I've bought and sold a few houses over the years, but I've never worked with a realtor that comes close to Kelly. She was responsive, knowledgeable, timely, and just the right amount of aggressive in this market. When I decide to buy a house in the future, I already know I'll be using Kelly as my realtor. Without question, she is the best person in real estate with whom I've had the pleasure to work. John, Seller - 2014
    Kelly Normand has been invaluable to me. She did an outstanding job for me and also my son and daughter. I would highly recommend her to anyone for both buying and selling. Wells, Seller and Buyer - 2015
    My fiancee and I cant thank Kelly Normand enough for making my first home selling experience stress free. Her knowledge and experience of the real estate business is invaluable with selling or buying a home. The marketing that Kelly Normand and Century 21 provide enabled me to sell my home in less than 24hrs and settle well ahead of my short deadline. I would and will recommend Kelly Normand and Century 21 in the future to anyone buying or selling a home. Thank you for the great experience. Kyle, Seller - 2014
    Kelly is one of the most diligent people we have ever known. Kelly cares about what your requirements are and understands the market better than all agents we've met. Since meeting Kelly, over the years my wife and I have heard so many stories about agents asking their clients to do odd things to improve their homes (upgrade to granite, etc), to make their home more attractive. We sold one and purchased two homes through Kelly, and I would use her again without question; I would use Kelly's perspective on just about anything for that matter. Our previous neighbors still haven't sold their home, and there are so many small things that Kelly could help them with but they never inquired about what we did to sell at a profit. However, I think most clients are afraid to trust agents out of their personal network. In summary, you can trust Kelly with your major investment! She timed the market perfectly for my wife and I to move into an amazing home in an amazing school district for our son. Thanks, Kelly! Brad, Seller and Buyer, 2014
    Kelly's knowledge of the market and neighborhood trend certainly showed when it came to pricing the home. She helped in staging the home and providing a professional photographer. Kelly was hands on throughout the preparation of the house before we went on market. Because of Kelly's diligent work and we listening to her advice the house got a serious above offer on that day and sold to the same buyer. We would recommend Kelly anytime. Happy seller. Vivien, Seller, 2014
    Kelly was on top of the effort from the point at which we met until the house sold. She has great expertise, an outstanding network of contacts and is very knowledgeable. Kelly is the consummate professional and a joy to work with. Bill, Seller, 2014

    Awards

      My Experience

      • Broker of Record for the Centreville office of New Millennium, a Top Ten Century 21 office in the country, responsible for more than 60 agents (2006-2011)
      • Sellers - Market Research, Client Education, Price Evaluation and Opinion, Assist with Home Presentation/Staging, Marketing, Contract Analysis and Negotiation, Qualifying Buyers, Prep for Appraisal, Coordination of all Stages from Contract to Closing so you can concentrate on your move. Buyers - Educating Clients, Evaluation of Buyer Needs, Market Research, Set-up of Auto Emails from MLS for up-to-the-minute updates on Active Properties, Showing Tours, Offer Analysis, Contract Preparation and Negotiation, Inspection Negotiation. Experienced in first-time buyers, multiple contract situations, relocation, move up buyers, luxury homes, new construction and land. Selling and Buying Simultaneously - This can be tricky but I have 16 years of experience helping people make multiple moves using Home of Choice and Seller Rent Back Clauses and Coordinating settlements. It is great to have one agent who knows all the details of both sides of your transaction.

      My Credentials and Memberships

      • Member Northern Virginia Association of Realtors Graduate Realtor Institute - (GRI) Accredited Buyer Representation - (ABR®) Senior Real Estate Specialist ( SRES®) Military Relocation Professional (MRP)

      My Community Involvement

      • I have been a volunteer for the Grievance Committee at NVAR for 7 years and am 2017 Chairperson of the committee. I also volunteer my time with Wolf Trap Animal Rescue.

      Professional Designations

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