I searched through online sites like Realtor.com and Zillow to find an overall list of top rated/recommended agents. I took that list and whittled it down to 3-5 agents. I looked at a combination of factors like experience and where their recent sales have been in relation to my home (wanted them familiar with my area). I reached out to those 3-5 agents/teams and Justin was by far the quickest to respond (some didn't ever respond!). During our initial conversations, I could tell Justin was actually listening to my needs and adjusting to them, versus some other agents that act like they are listening, then immediately ignore what you say. The combination of response time and adaptability to MY needs is what put Justin and team above and beyond others for picking an agent.
Justin and team brought their years of experience to the table and came up with a rock solid plan tailored to my property. They made it clear that this was their proposal on how to approach this and made sure I was ok with it, versus just telling me this is how it was going to be. This plan was executed perfectly and after 4 days, I had 8 offers, with one being significantly above list price.
There were some minor issues/hiccups with requests from the buyers and their agent, but Justin helped me navigate those issues with ease and minimum stress. He provided recommendations on how to proceed with these requests. He also listened to my concerns and directly addressed any concerns I had by owning the issues and gathering all the information I needed to make decisions.
Justin was the only one I directly interacted with and he was fantastic with all interpersonal characteristics. He was very polite and respectful of my time and concerns. His communications were always extremely timely and he communicates clearly and effectively. There was not a single time I hesitated to reach out to him with any questions or concerns. He would also proactively reach out on things that really weren't even in his area of responsibility (i.e. reminding me to cancel all my utility services to the home after closing). He has my complete trust and confidence as my seller agent.
I only ever interacted directly with Justin, but he made it clear that he has a very talented and experienced team of support behind him that allows him to be such an excellent agent.
The overall experience was nothing short of exceptional. Justin made this process as absolutely smooth and stress-free as possible. I cannot imagine a selling experience that could have been better than what Justin and team provided my wife and me. ~ Daniel H.. Woodstock
GREAT! ~ Doc Buchanan
After trusting in Rhett when we put our house on the market to sell, and everything turned out exactly how he said it would, if not better, it was a no brained to use them in purchasing a home. Sunshine lived up to the standards set by Rhett so we we very happy with the entire experience. ~ Chris Herlugson, Villa Ruca
Sunshine with Century 21 Novus/Rettro Group was wonderful to work with, easy to talk with when we needed, friendly and went out of her way to help us a lot. It took a lot of work, viewings and a few tries to find the right house in a rough market but she really worked with us to find our new home. ~ Dustin Chestney, Aragon
Excellent, expedited experience. No issues whatsoever from beginning to end. Shout out to Justin and his quick response to answer any questions and/or relay information to us. Truly a wonderful experience. ~ Johnathan Smith, Carrollton
He was the perfect realtor and handled literally everything from start to finish. Justin made the buying process so simple and easy!!! ~ Jada Barton, Carrollton
Rett Harmon came highly recommended from a long-time friend who is a career real estate agent and broker. ~ W.T. Cantrell, Lilburn, GA.
Century 21, and specifically Justin Croft, provided us with a first-class buying experience. From start to finish, Justin was available and responsive to all our questions and concerns. Can't recommend Justin highly enough. Thank you form both of us for a job truly well done. ~ George McVay, Carrollton, GA
Century 21, and specifically Justin Croft, really came through for us on the sale of our home. In one weekend, we had nine offers, all above our asking price. We could not believe the amount of interest in our property. I believe it was because Justin knew the market and advised us on a good starting price. The entire sales process was handled smoothly, professionally and expertly form start to finish. We can truly say this was the bet house selling experience ever for us. Thank you, Justin. ~ George Mcvay, Carrollton, GA
Justin did an incredible job! He was available for questions and did what was needed to sell the home. This was my parents home so therefore there was emotional attachments. He made it an easier task as he was always available for questions and problem solving. Thanks for being there when needed and keeping the buyer informed about the delay with probate. My dad would be pleased! ~ Sharon Williams
Came out promptly when called. Advised things to do to stage the home. Open house went smoothly and had 2 contracts on the first day it showed. Everything went very nicely. ~ Dennis Barr Carrollton, GA
Ms. Ballew was considerate and extremely helpful throughout the process. ~ J. D. Byrd, Carrollton, Georgia
Rett and Justin are very knowledgeable of the Newnan Market. I would do business with them again
Pablo ~ Pablo Schenquerman, Baltimoe
Rett and his team provided and executed an excellent plan to sell our home quickly and at a premium value. They were accessible at all times and always answered our questions in a timely fashion. They presented a plan, we approved, and they executed it with perfection. We would use Rettro Group again and will be recommending their services to anyone inquiring in the future! ~ Doug & Kelly Dickinson, Carrollton, Ga
Guided through looking for a house. Listened to my needs and showed me houses within my requirements. Then listed my home and when there was little interest advised e wisely in lowering the price. Within a week my house was under contract. I was very pleased.
~ Kathryn Byrd Carrollton Georgia
Rett and the Rettro Group team are connected to property rental management and have a vast knowledge of the West Georgia realty market including land, commercial and investor properties. Rett is extremely active in the community and attended the University in town with an educational background in real estate, and he travels to other areas of the country sharing his experiences/training others. The team kept me actively informed and really helped manage all the improvement work I had completed, most remotely from 2500 miles away, they even watered plants I had hung. The support team was active and very engaged. Our family will certainly be engaging Rettro Group in future real estate transactions. ~ Barth Norton
Exceptional World Class Service ~ Steve Jochum Bowdon, GA
The agent did whatever it took to ensure sell after an unexpected bump in the process. ~ KeeKee Almon Carrollton