Paula Scarbrough

    Paula Scarbrough

    My Client Testimonials

    Paula is a very professional, knowledgeable local agent who was very helpful during the sale of one home and the purchase of another. Highly recommended Completely satisfied with the service received from Paula/Robinson Realty Century 21 in both the sale and purchase of our homes ~ Robin Cutt Cleveland Tennessee
    Couldn't have asked for a smoother process from selling my current through the purchase of my new home. Paula was great. ~ Cathy Barnes, Athens TN
    Very knowledgeable and easy to work with. ~ Scott, Athens, Tennessee
    I always invite three agents to review our sales proposals and compete for my business. Our decision to go with Paula Scarbrough was based on her professional attitude, how she responded to our requests, her attention to detail and her ability to listen to us and accept our feedback! Paula knows her business and the local real estate market! Easiest sale I have ever experienced! Excellence in every detail! Only visited Paula twice at her office. Clean and professional environment. Paula was always available as scheduled! I would employ Paula again if I bought or sold in this area. I would also request her valued opinion for real estate questions I may have in the future, regardless of where we might buy or sell. Thank you, Paula! ~ Anthony Greuel, Athens, TN
    Once again, Paula Scarbrough made the home buying process easy, understandable, and as fast as possible. She is and has always been so dependable, knowledgeable, and professional and we are so thankful to have had her expertise again. We will be selling our other house soon and will be using Paula again. Wonderful experience and I can't reccomend her enough! ~ Amelia Reedy, Athens, Tennessee
    My family had originally bought the property through Robinson Realty in 1978. The agency has a high level of regard throughout our county, and Paula Scarbrough has a reputation for kind consideration, critical thought, and patience with clients who may need greater advice in considering the marketing of the property. All of these factors were important to my sister and me when we were faced with the need to sell the property. Paula made the whole process incredibly easy for both of us. She worked with two heirs, both who lived out of town (I live out of state) as well as a third party co-manager of the estate. She communicated compassionately and effectively with us all and was quick and effective in marketing the property. Amazingly, the property was on the market for mere hours when we got an offer, which we countered and eventually reached an agreement both sellers and buyers appreciated. I really believe we would not have had such a positive outcome for a previously unforeseen transaction had we worked with anyone else. Paula was a servant leader for all concerned, and she truly made everyone in the business transaction happy. She's the best there is at what she does! All aspects of the sale were very easy and considerate. Paula knew the area well, so she had a good idea of what she would be selling and what was expected. She found buyers who were eager to work with us, and she worked on our behalf to make sure all of us were not only satisfied but also excited by the outcome. That is not always how things go, and I believe her style of service to customers makes her a real blessing for both sides of the transaction. Paula clearly enjoys working with people to locate the right home. This is a skillset honed over years of listening, supporting the decisions of her clients, and being available when needed. Her demeanor was valuable to us, and it really made our interactions more pleasant and positive with each other (we, the sellers) because there was no ambiguity and no conflict thanks to her guidance. It is remarkable how Paula Scarbrough was able to help us sell our inherited property during a pandemic, with the variables of out-of-town sellers, and a buyer who needed to meet a specific timeline to take residence. She met everyone's needs but exceeded our expectations of what a real estate sale can be. Lesser agents might have accomplished the sale with an acceptable outcome, but our experience was beyond our expectations. I feel lucky to have had access to her professional care in this transaction. Her expertise not only helped us to achieve the goal of the sale, but also save money in the process. There were no downsides to the experience. ~ Alex McGill, Bremen, Georgia
    Paula Scarbrough was very understanding of my 90 year old fathers needs and my concerns for his safety. She knows her market well and we connected with the perfect buyer on the very first person who looked at the house. A full price, cash sale to the first person who looked at the propertywhat more could you ask! Communication throughout the process was excellent. Paula was the perfect choice for our needs. I would highly recommend Paula for your real estate needs in Athens, TN and surrounding areas! ~ Vickie Dugger, Elizabethton, TN
    Excellent ~ Thomas m . Aderhold jr
    The only thing I can say is that she knows what she is doing she is the BEST ~ Dale Heckert 110 Ohio St. Crescent city fl. 32112
    Paula did a thorough job kept us well informed. She always emailed with showing feedback. She is very positive and encouraged us when the showings slowed.. ~ Phil Linda Tuggle, Athens,
    Paula did well, sticking with it, to make the sale. Even though it took a while to find the right family, she persevered and got the job done. Also, we appreciated the negotiation she did. Would recommend her to friends. ~ Jody Boggess. Athens TN
    I felt that Paula would be someone that I could trust. ~ C Winton
    Paula was an excellent agent in every respect. I would always use her if I was selling or buying and would enthusiastically recommend her to family and friends. ~ Brad Hammond Athens
    Paula's web-site information and bio were excellent and strongly influenced our decision to meet with her to determine if she was a good fit for us. After meeting Paula we were confident that she was the right agent for us and our particular situation. ~ Tim and Linda (out of town sellers)
    As I stated, Paul is a lady who became a dear friend. ~ Anthony B. Bull 1408 Pennsylvania Ave, .Etowah, Tennessee37331
    Paula Scarbrough is extremely knowledgeable in the McMinn County, and surrounding areas. She is very approachable and not pushy. She found a great home for us, and years later sold that home for us. Closing during purchase, and while selling, was painless. We've worked with many realtors in the last 22 years and hold Paula as the standard, to which all realtors should align themselves. Thank You Paula! ~ The Minchey's
    Paula Scarbrough was professional, knowledgeable, and considerate. The Robinson Century 21 office staff was always courteous, nice, and messages were promptly relayed to Paula Scarbrough. Thank you Paula Scarbrough for navigating me though unfamiliar territory and providing sound advice even through my emotional attachment to our life-long family home. It was a pleasure working with you. I so appreciated your kindness and supportive guidance in this process. ~ Janie Buttram Vaden, Athens, TN
    I was overwhelmed at getting everything done and selling my house. I didn't know what to expect. The first time I met Pauls Scarbrough she put me at ease and walked me through what I needed to do. Also,later on when I had a bad experience with a contractor whom I consider to be a con man because of poor work done at my house she told me to tell him I didn't need any more work done to sell the house. He was very pushy and thought I was an easy mark. When I told him she said he could call her if he had a problem with it he didn't like it but he left and didn't come back. That was a huge relief for me. Being in Cleveland with no family close,it was such a scary situation so I am very thankful for her advice and help. I would have to say,for me,Paula went above and beyond. Thank you, Paula. ~ Janice M. ISBEL ,Knoxville,TN
    We knew Paula to be a person of integrity and valued her knowledge of McMinn County and surrounding areas. Paula is incredibly professional! She listened carefully to our desires and was very patient as we considered different options while looking at houses. She helped and encouraged us every step of the way. We are grateful for Paulas expertise and all she did to find the just right home for us! ~ Lauren and Scott Trew, Englewood
    Paula Scarbrough is the ultimate professional and a realtor that works hard for you! Having dealt with Paula to purchase my home, I suggested that my Mom use Paula when she was selling her home. Not only was there a quick contract but the caring and compassion shown to my Mom was above and beyond. I would definitely recommend Paula since I know what a great job she does for her clients, both from a buyer and a sellers perspective! ~ T Wall, Englewood
    Paula was very knowledgeable of the local market and had great suggestions. She was professional, and our property in Athens sold quickly. We're very pleased with our experience. ~ Kelly Pelley, Cleveland
    Paula is very effective and professional. I would highly recommend her for your real estate needs ~ Scott cass
    Paula is great to work with, will help you to get your house sold. She did great work, especially when time to close. ~ dzs
    Thank you Paula! ~ Kristin Harrison, Athens
    Paula did a great job for me. She understood my needs and made the process easier for me by doing so. Very patient. ~ Mark, Niota TN
    Home buying can be a very stressful experience. Paula was a true professional throughout the entire process. She was extremely patient and took the time to listen to our needs and made sure we were not wasting time looking at homes that did not fit our situation. I would recommend Paula to anyone based on our experience. I appreciate her honesty and attention to detail. I will trust Paula with all future real estate needs. ~ Scott Coleman, Athens TN
    Paula and Debbie Monroe are absolutely Great! ~ Mike Tabor. Athens, Tn. and now Sweerwater Tn.
    Paula Scarbrough started with an price offer well below what I was going to offer and it saved me some money. ~ Vanessa Metzmeier, Athens Tn.
    This is the 3rd house Paula has sold 3 homes for me. She does a great job Steven ~ Steven Taylor, Murfreesboro, Tennessee
    Paula was always professional and very knowledable. She listened and understood our needs very well. Very personable and patient. I would not hesitate to use her services again should the need arise and will highly recommend her to others. She knew the house we liked and contacted us right away when it was for sale. Great facilitator in making things happen! ~ Mrs. William Cowles
    Paula was an excellent agent and a consummate professional in a very difficult market. ~ Brad Hammond, Athens
    My family knew Mike and Paula and did not consider anyone else. Paula did outstanding job of communicating with me and sold the house in spite of its obvious shortcomings Again - she's excellent. ~ David Liner, Nashville, TN
    Thanks, Paula, for your fantastic work throughout the buying process. I could not have asked for a better house buying experience. Thanks for your expertise and professionalism all the way from shopping to closing! ~ Jeff Moore, CLEVELAND TN
    From listing, selling to closing working with Paula was a pleasure. The house sold quickly and was a stress free experience. Thank you Paula! ~ Myra, Athens, TN
    perfection ~ Sunday Sallot Albuquerque nm,
    Paula did an awesome job for us. She help me set our selling price so our house would sell quick and it did. In only five days after listing we were under contract. We also got more than the listing price. If you would like to buy or sell I highly recommend Paula. ~ Robert Sneed Athens Tn
    Paula showed us various homes and was very patient. She worked very hard to make our deal come together. ~ Brook Johnson, Athens, TN
    Paula Scarbrough's reputation for an ability to work at a professional level with any seller, buyer, real estate attorney, title company, or other professional interactions is key and is well earned. She is not your average agent/broker. She is on par with any professional in any field I have every dealt with. Highly recommended for any real estate transaction. ~ Lewis
    Paula Scarbrough is simply the best realtor / Broker! ~ Russell Arterburn Athens, TN
    Yes she is good. I recommend her to anyone ~ Usha Niota tn
    Paula Scarbrough led me to have an amazing first-time selling experience! She was almost always available (within reason) and very knowledgeable about the local market. She gave great advice on which price to ask and guided my wife and me through all the negotiations. I would recommend her to any other customer that desires to be treated with respect and viewed as a top-priority. ~ Mark Reedy
    Paula is # 1 ~ Scott cass Zion cove Tn
    Paula was very helpful with the sale of my Mother's home. We had a number of challenges during the process (none of which were related to Paula or Century 21) and Paula was always understanding and helpful when I reached out to her for asistance/Advice. ~ Jeff Clark, Rockford Il
    Paula referred us to an excellent home inspector who's attention to detail aided us in final improvement requests prior to closing. Her knowledge of the area schools, amenities, and laws were instrumental in our final decision to buy our home. She will be highly recommended to friends and family looking to buy a home in her area. I valued her clear communication skills the most. Always on top of issues and possible issues. She took a lot of the stress out of the process Always willing to meet you for showings even on Sundays which for us and our work schedules was extremely helpful. Thank you Paula for helping us find our beautiful home! ~ Kevin, Maria, and Conner Cross, Cleveland Tennessee
    Paula Scarbrough was very open and honest with us throughout the process. She was very easy to get in touch with, and was there when we needed her. We were first time home-buyers, and could not have done it without Paula's help. ~ Andrew Bateman, Athens
    I think that Paula was outstanding in dealing with all the unexpected problems that arose and kept all parties informed and calm while working to solve them. She is a real Pro ~ Tom Abbott, Madisonville, TN
    Paula is very easy to work with, and easy to communicate, I highly recommend her. ~ J Niu Athens
    Paula was very professional in returning phone calls and keeping us informed on what was going on through the whole process. Paula is a hard worker and she knows how to get your home sold. We would recommend Paula to any one. Thanks Paula for a job well done. We are very satisified. ~ The Conners Madisonville Tn.
    We contracted Paula after a difficult experience with another reality firm. Paula was respectful to both us and the previous firm. From day one she was integrity filled and driven to get results. Our MLS listed on Thursday and we were in a multiple offer situation by Saturday. Who could ask for more. Thanks, Paula! ~ Chris and Diana Elrod - Englewood, Tennessee
    We couldn't praise Paula enough for how she handeled the sale of our house. She kept us in the loop during the whole prosess. Thank you Paula. We will miss talking with you. ~ Fritz and Sallee Jenks
    From our first telephone contact to the closing on our home in Athens, TN, Paula Scarbrough's service was excellent in every way. Her service went beyond our expectations as she guided us smoothly through the entire process. If we have need for future realestate service, Paula will be our number one agent. ~ Curtis and Margaret Bitner, Weaverville NC
    Paula Scarbrough is always professional, knowledgeable and consistently great at following up on all the details. ~ Athens TN
    Paula listens and understands each individual situation. She is one of the very best agents in Athens. Her strategy for advertising is right on target. ~ Cathy McKee, Sweetwater, Tn.
    Paula and Debbie were great to work with and to keep us in n the loop of what was going on. ~ Mike and Janet Tabor
    Outstanding realtor. Very dependable and knowledgeable. Paula will do an outstanding job for you and will do all within her power, to sell any property that you entrust with her. Hard worker!! Excellent promoter . john k. cathcart ~ John K. Cathcart 815 Harbor Isle Circle W., Memphis, TN 38193
    Paula was always 'available' if I had questions or concerns and got back with me quickly if she had to get information from other sources or the buyer's agent. She was easy to work with and I appreciated her feedback when I needed help. I will definitely call on her again when I need an agent! ~ K. Jacobs
    Paula is very knowledgeable and it felt good knowing we were in good hands. She thought of things that we would have never thought of. I felt like she truly had our best interest at heart. ~ Stephanie Mccall
    Brook Johnson, Athens, T | Buyer Rating July 2017 Paula showed us various homes and was very patient. She worked very hard to make our deal come together.
    Lewis | Seller Rating February 2017 Paula Scarbrough's reputation for an ability to work at a professional level with any seller, buyer, real estate attorney, title company, or other professional interactions is key and is well earned. She is not your average agent/broker. She is on par with any professional in any field I have every dealt with. Highly recommended for any real estate transaction.
    Mark Reedy | Seller Rating December 2016 Paula Scarbrough led me to have an amazing first-time selling experience! She was almost always available (within reason) and very knowledgeable about the local market. She gave great advice on which price to ask and guided my wife and me through all the negotiations. I would recommend her to any other customer that desires to be treated with respect and viewed as a top-priority.
    Kevin, Maria, And Conner | Buyer Rating June 2016 Paula referred us to an excellent home inspector who's attention to detail aided us in final improvement requests prior to closing. Her knowledge of the area schools, amenities, and laws were instrumental in our final decision to buy our home. She will be highly recommended to friends and family looking to buy a home in her area. I valued her clear communication skills the most. Always on top of issues and possible issues. She took a lot of the stress out of the process Always willing to meet you for showings even on Sundays which for us and our work schedules was extremely helpful. Thank you Paula for helping us find our beautiful home!
    Andrew Bateman, Athens | Buyer Rating May 2016 Paula Scarbrough was very open and honest with us throughout the process. She was very easy to get in touch with, and was there when we needed her. We were first time home-buyers, and could not have done it without Paula's help.
    J Niu Athens | Seller Rating March 2016 Paula is very easy to work with, and easy to communicate, I highly recommend her.
    Chris And Diana Elrod - | Seller Rating February 2016 We contracted Paula after a difficult experience with another reality firm. Paula was respectful to both us and the previous firm. From day one she was integrity filled and driven to get results. Our MLS listed on Thursday and we were in a multiple offer situation by Saturday. Who could ask for more. Thanks, Paula!
    John K. Cathcart 815 | Seller Rating May 2015 Outstanding realtor. Very dependable and knowledgeable. Paula will do an outstanding job for you and will do all within her power, to sell any property that you entrust with her. Hard worker!! Excellent promoter . john k. cathcart
    Cathy Mckee, Sweetwater, | Seller Rating August 2015 Paula listens and understands each individual situation. She is one of the very best agents in Athens. Her strategy for advertising is right on target.

    Awards

      My Experience

      • Specializing in Residential Real Estate in the Athens and Cleveland areas
      • Bachelor of Science in Marketing, University of Tennessee, Knoxville
      • 20 Years Experience in Real Estate includes Single Family Homes, New Construction, Foreclosures, Short Sales, Corporate Relocations, Estate Sales, Commercial and Land Sales

      My Credentials and Memberships

      • CENTURY 21 Quality Service Pinnacle Award, 2011-2018
      • e-PRO ® Certification 2013
      • Member, National Association of Realtors
      • Member, Tennessee Association of Realtors
      • Member, River Counties Association of Realtors
      • Member, Athens Area Chamber of Commerce
      • Member, Knoxville Multiple Listing Service
      • CENTURY 21 Topaz Award, 2015 & 2016
      • CENTURY 21 Masters Award, Ruby Level, 2014

      Professional Designations

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