Alan Lurie of CENTURY 21 Mack-Morris Iris Lurie Inc

Working with Alan Lurie was a pleasure. He was extremely professional, knowledgeable and bowed through his actions that he always had our backs regarding all decisions. I would unequivocally recommend Alan Lurie as a real estate agent to anyone looking to either sell or buy a home. Sincerely, Ira Lieberman's

Alan Lurie did an exceptional job for sale of our house. He was professional, well experienced, focused and caring. I would definitely recommend him as a dependable realtor.

We all know that a manager can instruct a subordinate to execute specific actions to help ensure the customer's satisfaction. But how many establishments have people that "want" to do the right thing. Having an individual like Alan working "for" the customer is a rarity. Alan possesses a high level of the tangible characteristics called K.A.S.H. K = Knowledge - Alan knows how to execute his job and procedures well. A = Attitude - Alan is an individual that "wants" to perform his job and procedures well. S = Skills - Alan "always" seems to know when to apply his knowledge. H = Habits - Alan performs his job well, because he is practiced. He is what I refer to as unconsciously competent. Alan was very patient and understanding throughout this stressful time with my family. Alan's level of individualized customer service is the signature of a service professional that makes the time to care. It also speaks about the quality of the organization Alan works for. Let me be blunt... Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution. It represents the wise choice of many alternatives. Iris, the broker, is excellent. Like Alan, she is caring, professional, knowledgeable, and often missing from business these days, kind. However, during the time my home was on the market, I did have agents visit my residence that were less than professional. I will not state the names of these individuals because Alan and Iris were the dominant players participating in the selling of my home. In closing I just want to tell you and your organization that my family will always appreciate the work and professional understanding delivered by Iris and especially Alan Lurie. - - - - - - - - - - - - - - During the time my home was on the market, my family had the displeasure of experiencing the lack of professionalism from agents of many firms other than Century 21. How would you like to return home to find your front door unlocked, window shades jumbled and bent, lights left on, bathroom return vent running, etc.? I spoke to one of those agents that left my front door unlocked. Her comment... "What are you worried about, you live in a good neighborhood". I just looked at my wife in disbelief. If she said that she was sorry, I made a mistake, I would have understood. (Amateurish, Inept and Unprofessional) Some agents would allow the visiting family view the lower level of the house while the families children were on the upper level. It was amazing to see the disregard of professional protocol executed by a few untrained, disrespectful realtors.

During our year long search for our new home, Alan pointed out flaws that we didn't notice ourselves in the homes we looked at. He kept a close eye o the deadlines and followed up with the attorneys. Alan went above and beyond to help ensure the purchase of our home went as smoothly as possible. He was clearly not driven by the commission on the purchase of our home as it was a "for sale by owner" property and the commission was negotiated far less than it would be in a typical real estate transaction. We truly were very fortunate to have found Alan as our real estate agent!

Alan was the perfect agent for us. He gave us objective feedback, worked with us through our many ups and downs and was always available to answer any questions. He guided us through the frustrating permit process and was always patient with the process. He is a highly knowledgeable real estate agent! He worked tirelessly to ensure our property was sold according to our timeline. His character is built on morals and good work ethic.

We met Alan Lurie by chance after having called the number on a Century 21 Lawn sign. He imediatly came out to show us the home. He was very friendly, knowledgeable. After realizing this particular home was not for us, he signed us up on his listing book. Alan Lurie showed genuine concern for us being first time home buyers and guided us through the entire process to find the right home. Alan Lurie was onsite for all inspections. We could not be present the day the oil tank was removed. Despite being a particularly cold day, Alan was there onsite, outside, kept us up to the minute status of everything involved and even texted and emailed us pictures! Was also a pleasure to work with Realtor Lori Ragovin. She scheduled appointments and was present for several inspections. She also kept us well informed with everything.