Joan Carmichael of CENTURY 21 New Millennium

Joan was our agent when we bought the property nine years ago and helped us find a great place. We have kept in touch over the years, and she helped many of our friends in the interim. As soon as we decided to sell, Joan was our first call. Our apartment needed a little bit of touch-up work before we put it on the market. I am in the Navy and live in San Diego, so I couldn't oversee the work from here. Joan located a contractor, set up the work schedule, and ensured that the job was completed as scheduled. The contractors did an outstanding job, which I have no doubt enhanced the value of our apartment. In addition to the physical work done on the apartment, Joan also worked closely with a stager to make the place look great prior to the sale. Simply put, the place would not have looked as great without Joan. I felt like we were Joan's only clients. As a seller, I couldn't ask for anything more. She is a great agent and person. I have been recommending Joan to friends in the DC area since 2008. Her outstanding performance this time around simply reaffirmed my confidence in her.

Our daughter Deborah . . . my wife and I (Daniela and Don) are the people actually buying the property - Deb helped with closing etc . . . . . . knows Joan from previous dealings with her (including buying her present home). So, we were comfortable right off working with her. Joan was professional and "on it" when it came to dealing with all the delays and addendum/changes as things went along. Happy with Joan.

Joan Carmichael was great!!! As first time homeowners, our process had been seamless!!! Joan referred us to a great lender, got our inspection done quickly, and answered all questions we had. I am recommending her to a dear friend of mine! She's definitely a great agent.

Joan was great throughout the entire buying practice. She understood what I didn't understand and clearly articulated what would get me to a level of comfort with a particular issue. That being said, she also understood when I did understand something and didn't bother explaining something to me and wasting my time. She was always very available, even showing me several houses on her birthday. All of this made my first home purchase a great and successful experience.

We felt prioritized by Joan and were able to trust that she was attentive to all the closing details.

I knew Joan as an acquaintance prior to hiring her, and a mutual friend recommended her as thorough and knowledgeable. Joan was fantastic. She had great ideas and explained all her reasons. She gave us excellent advice on preparing our house for sale, and dealing with tenants, and it worked! She was available, attentive, helpful, funny, and just all around wonderful. We loved working with her. Nothing to improve. Joan was terrific. A friend of mine went to the open house as a "spy" and told me she thought Joan was terrific at the open house - friendly and attentive and knowledgeable with prospective buyers.