Sydney Murphy of CENTURY 21 Parker & Scroggins Realty

As an absentee buyer, Sydney Murphy made the process of marching ahead with a Purchase Contract extremely easy. Everyone is busy, but Sydney never made me feel that my selected property was worth less attention from her than any other clients' needs. The process of getting 40 Reservoir Heights Drive from an on-line listing to Close of Escrow -- and all the steps in between -- was, essentially, a breeze for me. Sydney constantly communicated with all parties -- from listing agent/owner, home inspector, escrow officer, reports, counter offers, inspection of seller's repairs, showings of other nearby properties -- and that communication, along with her substantial real estate business knowledge, and patience, worked as a little miracle in my favor. While the price of this subject property is not high, and possibly on the much lower end of what Sydney normally sells or assists in purchases of, she never made me feel as if any of my inquiries or needs held less weight than clients with larger purchases. There can be a lot of work required on less expensive properties. Sydney stayed on point and on point in a timely, professional and knowledgeable manner. Simply put, I could not have closed on this property without her assistance and kindnesses. I believe Sydney is part of a large, well-oiled brokerage that wants to do everything right from the gate. I would not hesitate for a heartbeat about working with Sydney again, and it may very well happen. The entire buying process was a pleasure. I was never in doubt, in the dark or waiting around for communications from her. Superbly done and superbly helpful. Sydney is in a niche of customer service which really helps the resolve of the real estate business.

We had experienced some other agents who were unethical. We had also had agents in another location (Russellville) who were hands down honest and completely had our best interests at heart. After having fantastic agents and dealing with unethical agents/brokers, honesty and integrity was key. Sydney listened to our needs and gave us what we were asking for. She went above and beyond her job requirements. She is kind, considerate, honest and EXTREMELY hard working. We fired another agent for not being so. Sydney restored our faith in people and worked very hard to look after us. She continues to check on us periodically to see how we are settling in and give us local tips to help us acclimate.