Selena was amazing throughout the entire process. She listened to my concerns and objectives, and provided valuable recommendations. Her experience with the local market and having trusted contractors to work with made this an extremely easy and painless process for all parties involved. Would highly recommend to anyone looking to buy or sell in the area, she will be my go to realtor when the time comes for our next investment/retirement home. ~ Mike Bartell, Roebuck SC
Richard and Selena were excellent to work with. They provided a winning strategy to help my family and I achieve our goal of owning a home in New Bern. Searching for a home while in another state is not easy but Richard and Selena made my experience pleasant. Richard would set up virtual tours within in an hour (sometimes less) after I contacted him about a home I was interested in. His virtual tours are the best! No detail was lost. I always felt he had my best interest at heart. Richard never lost sight of my goals even when I would get frustrated with the competitiveness of the housing market. Because of Richard's experience and knowledge of the housing market and communities in the area, I was able to submit an offer within 24 hours after the house was listed. My family and I love our home which has truly exceeded my expectations. I will recommend Richard and Selena to friends and family looking to purchase a home in North Carolina.
Richard and Selena provided excellent service.
Absolutely the best.
Again and Again. The best experience. ~ Areaka M., Reside in Maryland purchase in New Bern
-extremely helpful in understanding our situation and needs
-was able to work with us on issues involved with planning a cross world move
-very knowledgeable on the area giving my family confidence on enjoying not only the home itself but the community
-A strong sense of trust as in man/woman of their word who will follow through
-Was able to assist being our first home purchase advising us on issues/ concerns we may have not been aware of as first time buyers ~ Norman Weeden, New Bern
I had previously contacted other brokers in the New Bern area, asking them to list my property. Some never responded, some told me that this lot would never sell because of the water problem. When I connected with Serena, she was optimistic, enthusiastic and willing to put her effort into getting it sold. When one contract fell through, she immediately started working again and succeeded in obtaining just the right buyer for this lot. She thought outside the box! She never gave up! She and her company did a fantastic job for me. I really appreciate her!!!
Excellent job with wonderful results!
Very understanding of the importance of selling my property.
~ Judy Fithian, Christiansburg, VA
Did a great job and even checked after the sale to make sure that we were satisfied ~ Jason - New Bern, NC
I actually started with another broker that not only was late getting back to me but also asked me to make an appointment to look at houses to buy. Clearly this person didn¿t read my email. Selena on the other hand reached out me very quickly after I had sent my email. She listened to what I wanted and understood my needs. That alone influenced me to select her as my broker.
Selena was an amazing real estate agent during the entire process from start to finish. I would immediately recommend her to anyone that is trying to sell their home in the New Bern area.
Selena¿s responsiveness to any questions or concerns was awesome. I very much appreciated her patience with all the road blocks we ran into.
I would have no reservations recommending Selena to any of my friends. Her experience and knowledge of the New Bern real estate market was extremely helpful in selling our home. ~ Josh, Lenexa, KS
It helped a ton with Richard¿s military background, he was able to relate to me and understand my current living situation ~ Micah & Deja, Havelock
Listened to what I wanted to do with my home
Walked me through their plan to accomplish that goal
But listened to my suggestions too. Very easy to work with.I would recommend them to any of my friends and business associates. ~ Chris Zolenski, New Bern
Selena and Richard House are power couple.
Their combined skills and experiences are highly recommendable.
Very knowledgeable and resourceful. Great service from start to finish
~ Nick Santos / New Bern, NC
It was an absolute pleasure working with Richard and Selena House. Richard and I worked together in the Marine Corps, so I already knew that I would be working with a true professional. And then to find that Selena is as friendly and knowledgeable as she is, I quickly realized that I was working with the "dream team." They were extremely helpful and knowledgeable from start to finish. They expertly advised me through the preparation phase of the sale, helping me to put the right focus on necessary home improvements versus those things that might be "nice to have" or were not necessary at all. Thanks to their marketing plan, we had several offers within days and were under contract in less than a week. The communication and care that they displayed, all while I was living overseas, was really "top-notch" and I couldn't have asked for a better experience. Working with Richard and Selena, the entire experience was a "10 out of 10." ~ Eric Grenert, Warsaw, Poland
Richard and Selena went above and beyond for us. We live in Houston, TX so Richard and Selena took the reigns and made sure everything that needed to be done to get the property ready was done. We could not have asked for a more dedicated team. They communicated with us throughout the process and ensured we understood everything.
Richard and Selena are an awesome team. They made what could have been an extremely difficult process so easy for us. We are so grateful for everything they did to sell our home. ~ Mark and Kimberly Rhodes, Houston TX
The couple Richard and Selena has great teamwork.I see synergy on them. They are result driven
Has mastery of their profession.. Excellent service...Exceeded expectation..highly recommendable ~ Nick Santos
Such a great experience having them. Although we mostly dealt with Richard I know Selena was behind the scenes staying on top of things.
I feel like after all this we can call them friends! ~ David Castellucci/ Rebecca Palen
My husband and I are so very grateful for both Richard and Selina House. In our opinion, they are the best possible brokers. They surpassed our expectations and went as far as helping a couple of people with specific needs relocate from @NYC to NC, without a hitch and we found the home of our dreams.
All aspects of the purchase of our new home were met professionally and effortlessly. The Houses were there for us every step of the way, during the peak of the #cv pandemic lockdown.
Their services were not only prompt, courteous, and top-notch, they added such a warm welcoming touch to our home buying experience. They were always so pleasant and always there for us every step of the way. The left no stone unturned. We are forever grateful to the Houses. They made our Xmas 2020 dreams a reality. Thank you so much, best wishes, Paul and Tanni De Felice the New New Bernians!!
Merry Xmas and Happy New Year!! :))
~ Paul and Tanni De Felice
Absolute professionalism and expirers in their field. ~ Ken Sigal New Bern, NC
Richard was very easy to commuincate with and went over the whole process He was easy to schedule and was very helpful with the closing process ~ Sarah Byrd, Trenton, NC
I am very glad that we heard about Selena and Richard. We had a good experience working with them and if we were still living in the area, would have no hesitation in recommending them. Selena kept us informed and was constructive on how we could improve the appearance of our house for selling. Richard demonstrated a wealth of real estate knowledge and I think they are a great team. ~ Claire Mochan, London
I could not have asked for a better realtor than Richard. He went above and beyond. Being out of state, selling our property could have been extremely difficult, but he made the process very smooth for us. ~ Blythe Davis
Richard is very knowable in the sales process of selling a home. He made the process very simple to follow and was on top of everything, I from out first meeting that Richard was a person of his word and I had full confidence in him.
Richard did not disappoint me and anyway. Always return phone calls and emails promptly and I would not hesitate to use Richard again as a relator ~ Domenic Carriero Port Chester, NY / New Bern, NC
Worked with Richard and he was very accommodating to my situation. ~ Cherie Taylor Fairfield Harbour
Richard performance was phenomenal during this process. He analyzed the current market and presented a marketing plan to sell my house in the desired time. He maintained meticulous communication with the challenge of a 13 hr time difference, all while putting my mind at ease when required. Over the past 15 years Ive worked with numerous other realtors in the New Bern area both buying and selling houses. Richard out preformed then all. I would highly recommend Richard to friends and family any day. You will not be disappointed!! ~ Michelle Solomon, Japan
SELECTED Richard based on web site biography. Made telephone contact and was impressed with our conversation. Richard immediately went to work by sending proprieties for possible showings. He fully understood my desires and did not waste my time. He scheduled a possible showing showing of a property that had recently been withdrawn form the market and it was a nearly perfect choice for us. The rest is history and Richards tireless effort to arrange everything necessary for a great move. Not only does Richard really know New Bern but he follows up on every detail of closing and assists with after closing requirements. Best buyers agent I have had in my career. ~ Chuck & Ann Whitlock Fairfield Harbor NC
I cannot begin to tell you how professional, helpful and caring Richard has been through out the entire process of selling our home. He answered our concerns took care of any issues and was there for us all the way. If you are buying or selling a home I highly recommend Richard House. He was AWESOME! ~ Waldeane Giacobbe New Bern NC
Richard was very responsive to our questions and concerns and made every effort to meet them. He was also very reasonable and well balanced in effecting details along the way. He and the seller and his agent were very accommodating to our schedule amidst events surrounding work shutdowns and insurance related delays. We are delighted with our new home and grateful to Richard for making the process work well. ~ Rick Day and Denise Caballero, Trenton, NC
Richard was ease to work and talk with. Everything went smooth with selling of my property. I would use him again. ~ Debra Hagan New Bern
our house had a pending offer after 1 week on the marked .
Richard did a great job pricing it right for a fast sell.
the selling process was very easy.
thank you Richard
~ Tanja and Ryan
Had a lot of patience with us and help is finding the perfect home ~ Tanja , New Bern
Richard helped us purchase our future home site while we were still in West Virginia. Everything went smoothly and as planned. The process was uneventful because of Richard's knowledge and professionalism. Couldn't ask for anything more. ~ Dennis Hartman West Virginia.
Richard House was very patient and accommodating with his time and our needs. He knows the community, and will find the right property for you at the price. Most of all he is trustworthy. ~ Rondall and Melogen Hudson
I will definitely recommend Richard House to friends. Richard was very easy to work with. Answered all my questions quickly and explained when I was confused. Very professional, and efficient. ~ Jen Favela
Extremely satisfied with Richards handling from start to finish.Returned phone calls promptly if not answered immediately. Answered questions accurately. Polite and easy to deal with. Actually listened to questions and answered them instead of changing subject. ~ Mike Butts New Bern, N.C.
Richard House was always able to answer the questions I had, even if he had to check and get back with me. He was able to close in the time frame I needed. He had to be my eyes because I was out of state. I found him very reliable and trustworthy. ~ Cynthia Denise Williams
I consistently felt that Richard was doing his best for us. He was there when we needed him, but we felt like we were in control of the process. ~ Richard, Tallahassee
Richard listened to what we wanted; has a deep knowledge of the local area and market; goes above and beyond for his clients; promptly answers any questions and made an unexpected cross country job relocation somewhat less chaotic. We (myself and my wife) really appreciate everything he has done for us. He also has great patience and understanding when you have to bring your kids along every time you go to look at a house or have a meeting with him, since you don't know anyone in the area to leave them with! ~ Jamie Underwood, Havre, MT
Thank you for all you help you made it all happen . ~ Jane and Chris Budreau
With us living out of state Richard house made us feel comfortable and positive about finding the right house for us..he made every thing as easy as possible for us to look at and get into the house after closing... Couldn't ask for anything easier.. ~ Lawrence martorano new york
Richard went beyond what I expected. He has continually made sure I stayed on top of my dates, would always answer questions calls and emails. Worked with our schedule and got the house that best fit me. Also helped me a little after the house sold to make sure I started out right ~ Brandon Letchworth Newport NC
Richard did all that I asked of him in a very cordial, professional manner.
Don Shutts ~ Don Shutts, Orange County CA
To be honest Richard House has been the best realtor I've personally ever experienced.
Richard House was impeccable.
Thank You and God Bless! ~ Gina Wilmoth - Key West FL 33040
Richard's ability to build total trust is remarkable. I just felt that he could or would just handle it. He made it comfortable to just let him run with it. Any time a doubt or issue seemed to build in my mind I'd just give him a call on his cell phone and he would settle my mind in moments. Basically I just did it the way he said. I just knew he would do exactly what was best.
We just moved out and let him do it all......and no we didn't feel that we needed to go to the closing.
Richard thank you for putting our minds at rest, you're the man !
I'd like to add that Richards very successful military career is much appreciated and weighed heavily in my confidence in him. A man of character! ~ William Oswald, back home in Hiawassee, GA and loving it.
Richard was great to work with. This process was so easy. ~ Cynthia Howlett-Wagner
We appreciate that Richard did so much for us with our out of state house hunt and purchase. It made our process easier knowing he was willing and able to handle things locally for us while we were still 4 states away. ~ Laura & Joe Salzsieder, New Bern
We were thinking of relocating to NC,but we were a little leary about dealing with unknown people. Richard made us feel at ease and made us a priority. He made sure he was available for us when we went to NC and not only showed us houses but the different counties around where we were looking to make sure we picked the one that suited us. He got us the right people for the inspections and went beyond after we closed making sure everything was in order. If you are looking for a real estate agent - THIS IS THE ONE TO GET! ~ Ray & Gail Gregoire, Connecticut
Richard helps his clients find homes, not houses!!! I couldn't be more overjoyed in this beautiful home he found for us!!!! Thanks again Richard!!! ~ Roshedic Williams, New Bern NC
I believe Richard went above and beyond for me. Initially I told him I probably wouldn't be buying for about a year from now and he still spent at least seven or eight hours with me one day alone driving me and my daughter from here to Timbuktu to make sure I was aware of the towns in the area. Once I settled on New Bern we went full force on looking at homes. Richard asked me a lot of questions on what I did and did not want in a home. This way he didn't waste our time on things he knew I wouldn't be interested in buying. Also, I would like to mention that Richard has a method for keeping track of my favorites...his method really worked for me.
Richard was very clear and detailed with information he gave me. He also noticed if I wasn't understanding something 100%. The he explained it another way.
Joyce ~ Joyce Rossi, New Bern, NC
Richard was fantastic to work with! He was always available when I needed him. I have a busy work schedule, so I would randomly ask him to view a house that very day, and somehow he always made it happen. He is very personable and knowledgeable. He even helped me during the moving process and afterwards. I appreciate him going above and beyond every step in this process.
Richard made this entire process very easy for me, especially since everything was electronic and easily accessible.
Again, I enjoyed working with Richard throughout this entire process and I would recommend him to anyone and everyone. If I buy another house in the future, I would definitely consider choosing Richard again. He was very accommodating, knowledgeable about everything, always available, and so helpful and friendly. ~ Tiffany, New Bern
After taking over our listing, Richard House was able to close the deal on a house we had for sale for over 4 years. He was attentive and communicative through the entire process and we enjoyed working with him. ~ T. Eisenhardt, Cleveland Ohio
We went through 3 realtors to purchase our house and were very stresses about finding someone we could trust to help us sell our home. We went through several recommendations and chose Richard House.
We are extremely pleased with Richard House. He was always easy to reach and kept in great contact with us as we moved out of state. When we discussed options he was always honest with us and usually confirmed our thoughts and/or concerns.
We feel Richard House really listened to what we wanted and needed regarding the sale of our house. He kept everything realistic and when we were traveling due to birth of grandbaby and then another child in another state surgery, back to back during the time of the closing of the house (and dealing with time differences) everything seemed to progress smoothly - even though the home Inspection brought up some issues. He handled everything in a way that made it all seem effortless.
We are very happy with the services provided and will gladly recommend them to anyone who asks. ~ William and Stacey Smith - Maryland
I was directed to Richard by Quicken Loans. As soon as I got my pre-qualification they set about the process of hooking me up with an agent.
I really enjoyed working with Richard. I'd never bought a home and was ignorant and apprehensive about the process. He made the steps seem simple and guided me through the process of making offers and negotiating. He took my wants and needs into consideration. He booked a showing at every listing I sent him and let me decide for myself what worked and what didn't, and once I selected a home he did his very best to get me in it for a price I was okay with.
I would recommend Richard to my friends. He worked around my busy schedule and has checked in with me several times since I've moved in. Thank you so much! ~ Katelyn Peterman, New Bern NC
Richard was very attentive to my need of lack of computer knowledge and was very helpful in coming to my house and helping me in signing the necessary forms sent to my e-mail and also offered assistance in placing my forms on a program so that I can search for them when needed. I felt very relaxed in his presence and was forever grateful for his service. I also Thank Century 21 Zaytoun-Raines for hiring such a professional, knowledgeable, patient an trustworthy employee as Richard House, he is definitely the person I would highly suggest to do business with in the future. Thanks for this opportunity of allowing a light to shine in one of God's helpers. ~ Juanita Franks 900 Perrytown Rd, New Bern, NC 28562
Richard House is an excellent real estate agent. My parents' home was for sale with another real estate company for over a year. After we listed the property with Century 21, it did not take long for it to sell. My brother has years of experience in sales and after he talked with Richard, he knew that he was the one. ~ Angie Zavala
Richard and I clicked from our first meeting. He showed up prepared, and ready to not only discuss his qualifications for selling my house, but had already done his homework and had a suggested price and comparisons prepared.
The house sold quickly, and he was always ready to answer questions himself, or contact people and find answers when I needed them.
I would highly recommend Richard to anyone who was looking to sell their home. It was a most pleasurable experience working with him and I wish him the best of luck for a long and fulfilling career as a real estate agent. ~ Susan Walker, Somewhere in America
When we decided to sell our house we did not know any real estate agents. We liked the way Richard House presented himself, and choose him as our agent.
Five days later the house was sold. With Richard getting the house on the internet right away, prospective buyers could see it sooner.
He showed us 'comps' and worked with us in establishing a fare selling price.
We would recommend him highly to anyone we know who is looking to sell or purchase a home in the New Bern area. ~ Greg and Joan Howell, Port Charlotte Florida